Jose Jimenez | Page 11
Express Service Advisor
Toyota of Des Moines
1650 SE 37th St.
Grimes, IA 50111
277 Reviews
Write a Review277 Reviews of Jose Jimenez
June 17, 2025
Friendly efficient staff. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. More
Other Employees Tagged: Rob Hutt, Ian Davis, Justin Madison, Ryan McClanahan, Jon Doering, Brandon McClatchey, Emily Wagner, Gabe Naylor, Brock Grim
June 17, 2025
Very Professional and Courteous Thorough explaination what work would done and video excellent! Thank you what work would done and video excellent! Thank you More
Other Employees Tagged: Ian Davis, Travis Bergeson, Brock Grim
June 12, 2025
We have always been pleased with the treatment we have received in the Sales and Service Departments. They are respectful and helpful which is why we continue to purchase our vehicles from there. Thank received in the Sales and Service Departments. They are respectful and helpful which is why we continue to purchase our vehicles from there. Thank you. More
June 12, 2025
The service was super quick, painless, and straightforward. I got in and out in under an hour, and I loved that I could track the progress through their website and even see the inspection vid straightforward. I got in and out in under an hour, and I loved that I could track the progress through their website and even see the inspection video at the end. Thank you! More
June 07, 2025
Thank you for your assistance to getting me back into my car. Never heard of rodents chewing on wires in cars except living in country. car. Never heard of rodents chewing on wires in cars except living in country. More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Gabe Naylor, Brock Grim
June 05, 2025
Service was performed quickly and professionally with no attempt to make recommendations for additional work. attempt to make recommendations for additional work. More
Other Employees Tagged: Emily Wagner
May 27, 2025
Easy to set up appointment. Service was quick. I need 7 more words for this. Service was quick. I need 7 more words for this. More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Gabe Naylor, Brock Grim
May 25, 2025
Lots of back up and confusion on our delivery versus the Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat was all out of where I left it and all The change was stolen from my interior. This too was way different than the last place. Above it all you charged for a routine tire rotation, and had astronomical charge for misc which was shop supplies which is usually for in your labor rate. Your labor rate is also high compared to where we came from which had a higher cost of living compared to here. I’ll be honest I bought my 4 runner brand new a few years ago and had good experience. Will buy another in a few years and your dealership will not be getting the business based off all above. Regards More
Other Employees Tagged: Ian Davis, Justin Madison, Gabe Naylor, Brock Grim , I don’t remeber the peoples names to be honest there were several o talked to
May 23, 2025
Everybody at the Toyota dealership, I considered both friendly and capable. Thank you for your service on my Highlander. friendly and capable. Thank you for your service on my Highlander. More
Other Employees Tagged: Ian Davis, Emily Wagner
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