Jose Jimenez | Page 10
Express Service Advisor
Toyota of Des Moines
1650 SE 37th St.
Grimes, IA 50111
277 Reviews
Write a Review277 Reviews of Jose Jimenez
June 29, 2025
The reception was great and people were friendly. But the tire pressure light was on after we drove away and called back right away but couldn't talk to anyone. Took about two days to get called ba But the tire pressure light was on after we drove away and called back right away but couldn't talk to anyone. Took about two days to get called back after I called a second time. They didn't know why the light was on (part of maintenance was balancing tire and checking spare) and the representative said he'd like us to bring it back. It's very inconvenient for us due to location. So, we will do that sometime when we are in the area More
Other Employees Tagged: Brock Grim
June 28, 2025
Fast and on time. Appreciate the speed and not trying to sell me extra that I don't need Appreciate the speed and not trying to sell me extra that I don't need More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Gabe Naylor, Brock Grim
June 23, 2025
Received attention from service rep immediately! Was informed the work to be done at this time! Later discovered other maintenance that was needed, that was completed in a short time and I was on my Was informed the work to be done at this time! Later discovered other maintenance that was needed, that was completed in a short time and I was on my way! More
Other Employees Tagged: Justin Madison
June 21, 2025
The service technicians were great to work with and were very efficient! I will be returning next time service is needed. very efficient! I will be returning next time service is needed. More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Gabe Naylor, Brock Grim
June 20, 2025
We had an issue with a tire needing repair. We had purchased our tires at Toyota, but no appointments were available for a week. They managed to squeeze us in and took care of the replacement, We had purchased our tires at Toyota, but no appointments were available for a week. They managed to squeeze us in and took care of the replacement, very efficiently and professionally. I used the shuttle service to get to Toyota to pick up the car and the driver was very courteous as well. Highly satisfied More
June 18, 2025
This car is has been serviced by Toyota of Des Moines since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I feel I was played to be charged for something unnecessary. If the aftermarket oil filter housing is on the vehicle you installed it . More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Gabe Naylor, Brock Grim
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