Jose Jimenez

They accommodated our needs and showed us some things that Riley had not. Although there is still wind noise and a squeaky back door lift. that Riley had not. Although there is still wind noise and a squeaky back door lift. More

by ROSIERNK Verified Customer Verified Customer

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The appointment for this interaction was made by the staff of Toyota Des Moines to fix a recalled software issue. I came to the dealership and waited while the software was updated. I was told initially staff of Toyota Des Moines to fix a recalled software issue. I came to the dealership and waited while the software was updated. I was told initially that the update would take about two hours and it only took about one hour. Great job by all the staff involved!! Thank You!!! More

by GBARNUM07 Verified Customer Verified Customer

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Not recommended this places because they now provide any information about any future service by miles information about any future service by miles More

by pwjrqf9xnj Verified Customer Verified Customer

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On time, highly professional, love the video it was nice having an explanation for everything. Kind, caring, thoughtful of time having an explanation for everything. Kind, caring, thoughtful of time More

by Carmen2930 Verified Customer Verified Customer

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Outstanding! The splash pan came loose and was hanging down. Toyota was able to get me in the same day I called. I was totally blown away after they fixed it bec The splash pan came loose and was hanging down. Toyota was able to get me in the same day I called. I was totally blown away after they fixed it because they used the words - “no charge”. Toyota of Des Moines consistently exceeds expectations. Thanks Ian and Terry for your help. More

by tadbert666 Verified Customer Verified Customer

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Great service. Very prompt service Always fast and professional the cost is very reasonable Always give great advice on the care of my toyota Very prompt service Always fast and professional the cost is very reasonable Always give great advice on the care of my toyota More

by LYON3DSM Verified Customer Verified Customer

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Service was fine. Charged my wife over 100 dollars for a (generously) 15 dollar filter. Charged my wife over 100 dollars for a (generously) 15 dollar filter. More

by RITLAND.BEN Verified Customer Verified Customer

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Had a minor accident. Great service when I needed it most! Got the car back same day Great service when I needed it most! Got the car back same day More

by Mike.downey Verified Customer Verified Customer

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We enjoy the dealership and their efficient, great service on our Prius. We have purchased several Toyotas in the past and know Jason (outside service area) and Ryan McCallahan (Finance person) both service on our Prius. We have purchased several Toyotas in the past and know Jason (outside service area) and Ryan McCallahan (Finance person) both great people. More

by Mary Verified Customer Verified Customer

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Great service very timely, service manager was very pleasant and informative I was in and out in just about an hour .Thank You pleasant and informative I was in and out in just about an hour .Thank You More

by Robert Weeter Verified Customer Verified Customer

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