Jose Facundo | Page 2

He was very pleasant and very helpful. He seemed to be very knowledgeable and courteous. He seemed to be very knowledgeable and courteous. More

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excellent excellent as always. i’m very appreciative of the care you all give me and my vechile i’m very appreciative of the care you all give me and my vechile More

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I was very disappointed by the outcome of my experience with the service department after purchasing a used car from Pat Lob. The car fax I received upon purchase showed the dealership did an alignment be with the service department after purchasing a used car from Pat Lob. The car fax I received upon purchase showed the dealership did an alignment before selling. After a few days driving, the car began to pull hard to right. I was told to have it aligned in my area (Austin). The dealership that did the alignment noted the front tires were not the proper recommended size and the car was vibrating. Jose Facundo told them to do a wheel balance. When the dealership did the balance, they discovered a bent wheel. Jose said that could be replaced, but then refused to follow through. The car salesmen promoted the new tires on the used car as a plus....I had no idea they were the wrong size or that this would create problems keeping the alignment and create vibration. I am very disappointed that the dealership is unwilling to correct the bent wheel or put the correct tire size on the front of the car. This is not the warrant of satisfacton they promote. More

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So grateful for Duane and his ability to find why we were looking for at the price we were wanting to pay! He was kind, easy to work with and went above and drying to make sure we were happy! looking for at the price we were wanting to pay! He was kind, easy to work with and went above and drying to make sure we were happy! More

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Since last year that I moved to McKinney, I’m going to this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! More

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It's excellent with handling customers and with there work too. I can refer them to some customers work too. I can refer them to some customers More

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Top notch and professional. In and out in no time. 100% my Dealer for life. A+++ In and out in no time. 100% my Dealer for life. A+++ More

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The are knowledgeable, friendly, and prompt. We are treated to drinks and donuts as we wsite and we are given human updates on our car. Very pleasant atmosphere. We are treated to drinks and donuts as we wsite and we are given human updates on our car. Very pleasant atmosphere. More

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Pat Lobb always does the best job servicing our vehicles. The service is quick and the staff is always friendly. The service is quick and the staff is always friendly. More

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Professional, detailed, thorough and respectful! Steven "Mississippi" Boyd was fantastic. He worked with us to find the vehicle that would fit best for our family. He called on a weekly basis to g Steven "Mississippi" Boyd was fantastic. He worked with us to find the vehicle that would fit best for our family. He called on a weekly basis to give updates. The follow up was outstanding and we appreciate knowing we have a place we can trust to get good service when we are ready to get our next vehicle. More

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