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Jose Alarcon
Jose Alarcon at Envision Ford of Oxnard

Jose Alarcon

Service Manager

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.4
14 Reviews
4.4

14 Reviews

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14 Reviews of Jose Alarcon

September 07, 2025

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Employee Rating

The service,was prompt and speedy,the technician was also very helpful (Richard’s) Thank you More

by OLAGUE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala, Rick Luis Montesinos Torres

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August 29, 2025

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Employee Rating

The service is excellent and efficiency. The help was great. The advisor was excellent and helpful More

by AALFARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Orozco, Evan Grodan, Daniel Ayala, Alex Torres, Jose Castillo, Johnny Montano, Rick Luis Montesinos Torres, Grant Lee , Mitch De La Cruz

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Aug 29, 2025

Envision Ford of Oxnard responded

I’m glad to hear you received excellent, efficient service and that your advisor was so helpful throughout the process. That’s exactly the experience we want for every customer. Thank you for trusting us with your vehicle — we look forward to serving you again!

August 25, 2025

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Ser vice manager is very knowledgeable and helpful. Service is done on time and the auto is kept very clean More

by TTHLLH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear our service manager was able to provide knowledgeable and helpful support, and that your vehicle was serviced on time and returned clean. That’s exactly the kind of experience we want every customer to have. Thank you for your trust and for sharing your feedback!

August 24, 2025

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Employee Rating

Alex Torres is a great guy , he was very welcoming, great customer service and positive attitude. Would highly recommend him to others. More

by MVPALAZUELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Orozco, Evan Grodan, Daniel Ayala, Alex Torres, Jose Castillo, Grant Lee, Sean Holguin , Mitch De La Cruz

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Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex made such a positive impression with his welcoming attitude and excellent customer service. His positivity and professionalism really shine through, and I’ll be sure to share your kind words with him. Thank you for recommending him and for choosing us!

August 24, 2025

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Great customer service. Very friendly staff. My service was complete in a very timely matter. More

by Bianka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nemer Sarriedine, Mo Orozco, Daniel Ayala

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Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear you had a great experience with our friendly staff and that your service was completed in a timely manner. That’s exactly the level of care and efficiency we strive to provide every customer. Thank you for trusting us with your vehicle!

August 24, 2025

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Great services , fast and friendly service get the job done in a timely manner and fair price More

by ALATTIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

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Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear you received fast, friendly service and that everything was completed in a timely manner at a fair price. That’s exactly the experience we want every customer to have. Thank you for trusting us with your vehicle, and we look forward to serving you again!

August 20, 2025

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Employee Rating

Envision had my vehicle for over a Month and a half and I had to call 2 to 3 times a day for to get updates, I was told my vehicle was ready only to drive all the way out to the dealer and 2 of the issues on More

by surfsup003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Grant Lee

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Aug 20, 2025

Envision Ford of Oxnard responded

I’m very sorry to hear about your experience. Having your vehicle with us for that long, dealing with unclear communication, and then finding work items left unaddressed is unacceptable. I also take your concerns about the rental charges very seriously. This is not the level of service we strive to deliver, and I will personally review what happened with your repair and follow up to make sure it’s addressed properly. Your trust is important to us, and I want to make this right.

August 18, 2025

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Employee Rating

I didn’t received the service yet on my car yet. My appointment is schedule for tomorrow More

by VALERIANAGJ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala, Alex Torres

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Aug 19, 2025

Envision Ford of Oxnard responded

Thank you for letting us know. Since your appointment is scheduled for tomorrow, we look forward to taking great care of you then. Please don’t hesitate to share any specific concerns when you arrive so we can make sure everything is handled properly.

August 18, 2025

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Employee Rating

Good morning, Always had great communication and service dealing with Alex Torrez and Jose Alarcon. More

by SERGIO.PAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Torres

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose have consistently provided you with great communication and service. They’re both dedicated to taking care of our customers, and I’ll be sure to share your kind words with them. Thank you for your continued trust in our team!

August 16, 2025

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Employee Rating

Service has always been efficient and thorough. Waiting time has been as estimated, with few exceptions. The client lounge is spacious and comfortable, with other helpful services. Agents have b More

by MPARISEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Torres, Daniel Ayala, Jose Castillo

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear you’ve consistently experienced efficient and thorough service, with accurate wait times and a comfortable lounge to relax in. It’s also great to know our advisors have been knowledgeable, respectful, and patient in addressing your questions and concerns. Thank you for trusting us with your vehicle and for sharing such thoughtful feedback.

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