Jorge Alpizar

Very good service welcome back anytime happy to help was a pleasure will be back soon a pleasure will be back soon More

by pino_bryan Verified Customer Verified Customer

Report | Print

The worst experience I have ever had with one of the workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up a week after I left it at 5pm. I went at 5.30pm and guess what, my car was not even ready for pick up. Management is non existent, do not expect to hear back from ANYONE let alone management EVER. Someone else ended up helping me out and that man seemed embarrassed of how I had been treated. When they finally advised my car was ready I went to go pick it up and they could not find the paperwork nor my keys. Very unprofessional working people and management is truly non existent. The people on the phone lines are not allowed to transfer calls so if you leave a VM do not expect to ever hear back from them. What a shame. Only one worker out of all of them I dealt with was worth my time. Very disappointing. Jorge Alpizar is the main reason I will be returning for ANY service at this location. He took over my case in a very correct and professional way and apologized for something he did not even have to. He’s the one to go to if you ever end up in this place! More

by Samantha Kaufer Verified Customer Verified Customer

Report | Print

When I bought my car they sold me am extended warranty for 6 years and when I came in to fix it they told me it was voided. I decided to pay out of pocket and they offer me the service of 10 miles max to for 6 years and when I came in to fix it they told me it was voided. I decided to pay out of pocket and they offer me the service of 10 miles max to take me back to work and they ended up adding it to the invoice. They scam me everywhere. More

by Karelma Flores Verified Customer Verified Customer

Report | Print

The men in service dept were great. Very accommodating and respectful I had an oil chg and they were very nice. Very accommodating and respectful I had an oil chg and they were very nice. More

by SEAHAWK215 Verified Customer Verified Customer

Report | Print

Was great friendly quick and convenient will surely be back for further repairs as needed have a nice day back for further repairs as needed have a nice day More

by mikeautoship Verified Customer Verified Customer

Report | Print

excellent attention y rapida recomendados 100 todos alli te hacen sentir comodos organizados y piuntuales te hacen sentir comodos organizados y piuntuales More

by MILAGROS256 Verified Customer Verified Customer

Report | Print

Our family bought a Chrysler Pacifica Hybrid Plugin. The sales team was great. However, now the Chrysler has a problem which makes me fear for my life when we drive it. It has a shut down message tha The sales team was great. However, now the Chrysler has a problem which makes me fear for my life when we drive it. It has a shut down message that comes on and it makes the car literally pull over. We brought it in and the service department released the van back to us. It happened again so we brought it in and they have had the car for 10 days and the technician still does not have a report. At this point, we are scared to drive it even if they can fix it. But now we cannot do anything until we get progress. It is a shame that they are so understaffed. More

Report | Print

Jacking up prices for oil service so much is just not OK. 240 Dollars for an oil change on rear differential!! 1.5 qt of oil is 30 Dollars, Labor max 30 min. That equals to a labor rate of 400 Dollars an hou 240 Dollars for an oil change on rear differential!! 1.5 qt of oil is 30 Dollars, Labor max 30 min. That equals to a labor rate of 400 Dollars an hour. Cabin air filter 69 Dollars. ( OEM Filter online is 15 Dollars and Labor is max 6 min.) That equals to Labor rate of 630 Dollars an hour. Last time I looked Mechanics were not paid like lawyers, CPA's or GM's.. Never again More

by reto.kern Verified Customer Verified Customer

Report | Print

Took my car for an oil change the service was quick and great customer service great customer service More

by llanes87 Verified Customer Verified Customer

Report | Print

Very helpful, did things they said they would do. Kept me informed and updated. Were professional. Kept me informed and updated. Were professional. More

by billandsoraya Verified Customer Verified Customer

Report | Print