Jorge Alpizar

The service is subpar. Impossible to get a hold of someone when calling to ask questions. I called four times the day before to ask a question, left two voicemails and no o Impossible to get a hold of someone when calling to ask questions. I called four times the day before to ask a question, left two voicemails and no one called me back or helped. All the dealer wants is to get a sale and once that’s done, the service is horrible. More

by m.estrada.gomez Verified Customer Verified Customer

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It gives me great pleasure to mention that I am very satisfied with The service received at your location . satisfied with The service received at your location . More

by mariascope Verified Customer Verified Customer

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They go out of there way to take care of you, I will not take my vehicle anywhere else. Jorge has been helping me from the start. Thank you again take my vehicle anywhere else. Jorge has been helping me from the start. Thank you again More

by yumadrake Verified Customer Verified Customer

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Neyma does not answer her phone . Communication issues. I called many times . When I went to pick up the car. It was not ready ! Communication issues. I called many times . When I went to pick up the car. It was not ready ! More

by amiyara Verified Customer Verified Customer

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took almost a month for a recal repair and they never answer any phone number or messages answer any phone number or messages More

by jonb Verified Customer Verified Customer

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The dealership as a whole does not have a great focus on customer service. I expected better. customer service. I expected better. More

by Annie Verified Customer Verified Customer

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Not sure how to put it in perspective but there is no communication at all from the service department, unless you call 50 times in 3 weeks you won’t get any responses at all on the status on your car, u communication at all from the service department, unless you call 50 times in 3 weeks you won’t get any responses at all on the status on your car, unbelievable the incompetence of people’s communications, to be honest I don’t know how they still in business More

by andresbolivarggg Verified Customer Verified Customer

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Very friendly and professional always have been happy with the staff. The rates also very good. with the staff. The rates also very good. More

by TEHRANY1959 Verified Customer Verified Customer

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Terrible communication! !! Took almost a month for a simple repair. Never again will I take my car for any type of repair. !! Took almost a month for a simple repair. Never again will I take my car for any type of repair. More

by Disappointed Verified Customer Verified Customer

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I usually don’t bother with surveys or reviews of places but I couldn’t be happier with the service I received. With my previous dealership Joey Accardi in pompano I could never get anyone on the phone they but I couldn’t be happier with the service I received. With my previous dealership Joey Accardi in pompano I could never get anyone on the phone they were rude and I sent my car there multiple times left it for weeks on end for them to give it back to me with the same issues. While I was ubering to work and I could never get them to reply to any of my messages. With this dealership my tech Jorge was amazing. I told him about the previous issues I was having with my car and he took care of everything he even noticed that when I took my car to get repainted at my previous dealership that they never put the decals back on my car. I honestly can’t believe I never noticed that, but it was refreshing to talk to someone that not only knew what he was doing but took the time to actually look at my car. He also made sure I got a rental car so I could still make it to work and he was totally accessible when I had questions. I will be taking my business to them from here on out. More

by Khart17 Verified Customer Verified Customer

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