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Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville
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Jordan Waters

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
369 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 2 mos

4.9

369 Reviews

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369 Reviews of Jordan Waters

November 04, 2024

Dealership Rating
Employee Rating

Easy to make appointment. Service was quick. Not happy there are recalls but that isn't on dealership More

by JGA19762000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

October 30, 2024

Dealership Rating
Employee Rating

Nice service everyone was amazing with me and my wife. We are very appreciate for everything More

by Percy Z Boggiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch, Brittany Lewis, Terry Ford, Jorge Ortiz, John Heaton, Richie Goetz, Kevin Etters, Bobby Watkins , Sherry and Colton 5 stars

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Oct 30, 2024

Shottenkirk Honda of Cartersville responded

Percy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 30, 2024

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Employee Rating

Had a leisurely wait while I had my vehicle serviced and could have been driven to the shopping center if I wanted. More

by FLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Ford, John Heaton, Richie Goetz, Kevin Etters

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Oct 31, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 30, 2024

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Employee Rating

Place is amazing - been there for all of my car’s needs. Even answer questions on the phone More

by ANGELINEWARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Ford, Kevin Etters

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Oct 31, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Angeline. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2024

Dealership Rating
Employee Rating

best maintanance team. service manager very good etuitude. I would like to give my utmost praise to all Honda employees and managers. More

by JONGBEOM.MOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 25, 2024

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Employee Rating

The service is always exceptional and the staff is phenomenal. I love taking my car there. More

by CRYSTALZACHERY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Ford, John Heaton, Richie Goetz, Kevin Etters

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Oct 25, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2024

Dealership Rating
Employee Rating

The service department is excellent at handling. maintenance on your vehicle and service. Thank you John and staff for taking care of us! More

by rebeccabowden97
Recommend Dealer
Yes

Other Employees Tagged: John Heaton, Richie Goetz, Kevin Etters

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Oct 24, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team, Rebecca. We're glad to hear we delivered such a great experience!

October 18, 2024

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Employee Rating

Everyone very professional, very prompt to respond to communication, and always very pleasant to deal with. More

by KARENBRANDNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Ford, John Heaton, Richie Goetz, Kevin Etters

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Oct 20, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Karen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

October 16, 2024

Dealership Rating
Employee Rating

Fast service, and very professional, I recommend them, it is easy to deal with them More

by JUANCREYES83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Ford, John Heaton, Richie Goetz, Kevin Etters

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Oct 17, 2024

Shottenkirk Honda of Cartersville responded

Thanks, Juan, for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 10, 2024

Dealership Rating
Employee Rating

Jordan was very helpful, she was kind and considerate of what needed to be done. More

by CWHEATLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Heaton

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Oct 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for this feedback. It's great to see that Jordan was very helpful. We truly appreciate your business.

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