Jordan Santos | Page 8

ALL of my Toyota service is done at Findlay, and I always depend on Jordan Santos as my advisor. Jordan ensures that all of the preventative maintenance is accomplished IAW Toyota specifications on both of m depend on Jordan Santos as my advisor. Jordan ensures that all of the preventative maintenance is accomplished IAW Toyota specifications on both of my vehicles Thanks to his efforts my vehicles have NEVER broken down. Jordan keeps me informed of the vehicle progress in the shop and clears all work to be done prior to doing it. Jordan is a credit to your organization. I always know I will get top notch maintenance and professional treatment by him. More

by CITRUS11 Verified Customer Verified Customer

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Let’s just start it off by saying Brain Short is the MAN! !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up n !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up no non sense guy just like myself. Thank you Brain and thank you service team Findlay Toyota…. I also have to say the KING of making everything right was Mr John Barr!!!!! This dude went totally above and beyond for my deal and the service that was needed. Another stand up straight forward gentleman. Once again John thank you again I know it was tough but you made it happen. And I can’t forget my salesman Eshaq thank bro I know I was a hard xxx but you are definitely a strong man to deal with my crap. I’m really lost for words this place is awesome!!!!!!! More

by Dkoy22hotmail.com Verified Customer Verified Customer

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Dealership damaged my wheels. The service manager stepped in and had them repaired. They also initially damaged and rounded out my lug nuts. The service manager stepped in and had them repaired. They also initially damaged and rounded out my lug nuts. More

by TONYNGOuc Verified Customer Verified Customer

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I have been a customer for Findlay Toyota for the last 2 Dedades. For Sales, Parts and Services. Dedades. For Sales, Parts and Services. More

by JCORDOVA10 Verified Customer Verified Customer

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The dealership is comfortable and relaxing. I just wish that the sales people were more interested in making sure that the customer has the opportunity to look over the vehicle and feel comfort I just wish that the sales people were more interested in making sure that the customer has the opportunity to look over the vehicle and feel comfortable in their purchase, i.e. able to afford it comfortably. Instead of only thinking of their commission and how fast they can get the deal done. It's pretty bad that I don't seem to be able to get an owners manual for my 2020 Tacoma from a Toyota dealership. More

by MARKDORY Verified Customer Verified Customer

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There’s more room for improvements. First time to receive below average service. It’s usually have been very good experience, however it was very disappointing this time. First time to receive below average service. It’s usually have been very good experience, however it was very disappointing this time. More

by dennis.v Verified Customer Verified Customer

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He was really great, nice and professional and took care of business for me, such a pleasure. of business for me, such a pleasure. More

by HACKETTTAMIA Verified Customer Verified Customer

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Jordan Santos is Awesome. Jordan was so helpful and offered great guidance. Jordan has great customer service skills. Jordan was so helpful and offered great guidance. Jordan has great customer service skills. More

by WAYNE40 Verified Customer Verified Customer

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Hi, Mr. Jordan was very nice and professional, scratch repair people made a good job. Thank you Toyota Finlay. Jordan was very nice and professional, scratch repair people made a good job. Thank you Toyota Finlay. More

by Eusebio Rodriguez Verified Customer Verified Customer

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Great service , Jordan Santos is the best, their service department will only recommend things that need to be done, absolutely wonderful service department and lounge area department will only recommend things that need to be done, absolutely wonderful service department and lounge area More

by TTABAKU Verified Customer Verified Customer

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