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Jordan Callaway
Jordan Callaway at Mountaineer Honda
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Jordan Callaway

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
167 Reviews
4.9

167 Reviews

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167 Reviews of Jordan Callaway

April 28, 2025

Dealership Rating
Employee Rating

Have someone there to take you to the mall or home if you live close by so you do not have to set there all day. Very clean. Very pleasant. We are on our 5rh Honda. More

by JUSTDISPATCHN4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning, Vicky King

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Apr 28, 2025

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 28, 2025

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Employee Rating

Excellent service. All staff were courteous and kept me informed abut the progress of service on my vehicle. More

by LINDA.S.SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 26, 2025

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Employee Rating

Jillian is always great with communication and helpful through the process of service for my Honda. More

by nickmains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning, James Kirk

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Apr 26, 2025

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Service was prompt and employees were knowledgeable and courteous. My 2025 CR-V was serviced for the recall. More

by MARYEHANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vicky King

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Apr 25, 2025

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Excellent service , friendly, very professional I will always take my Ridgeline to Mt Honda service More

by doublebassjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning, Joseph Urse, Vicky King

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Apr 25, 2025

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Good job! ! People were attentive. I feel comfortable there Restroom was in great shape clean and orderly. More

by bumble48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Fato, Jillian Manning, Joseph Urse, Vicky King

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Apr 25, 2025

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Mountaineer Honda were professional in all areas related to my service appointment. Jordan kept me informed of what was going on, & Brittany followed up to make sure that everything was done to my satisfact More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany

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Apr 25, 2025

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Jillian was friendly and answered all my questions. I was provided a ride home and back with a funny friendly driver. My car was delivered as promised. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning, Joseph Urse

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Apr 25, 2025

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Everyone very helpful. Jordan in service has done alot to help us get our new Pilot repaired according to our schedule. We have another visit scheduled. We feel confident h More

by pearlgert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

I was feel comfortable and well taken care of. I love the popcorn machine. Severice people were very nice and kind to me. More

by martydelligatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2025

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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