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Jordan Callaway
Jordan Callaway at Mountaineer Honda
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Jordan Callaway

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Jordan Callaway

November 19, 2024

Dealership Rating
Employee Rating

Friendly staff very knowledgeable clean and neat waiting room lots of nice cars on the lot More

by travlyn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jillian Manning

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Nov 19, 2024

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 18, 2024

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Employee Rating

Great experience! ! Advisor was great. I was out of there in under an hour! Top notch service More

by jmaglowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jillian Manning, Joseph Urse

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Nov 19, 2024

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 16, 2024

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Employee Rating

Jillian is a very good person she help u with all your needs she very polite know what she is doing More

by j.l.puffinbarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jillian Manning, Joseph Urse

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Nov 18, 2024

Mountaineer Honda responded

Thank you for the kind words for Jillian and our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 14, 2024

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Employee Rating

Necessary if you own a Honda vehicle. I’ve had a recall notice for months More

by RONBUCY9
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Albright

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Nov 18, 2024

Mountaineer Honda responded

We're sorry you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 13, 2024

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Mountaineer Honda always meet mine and my cars needs! Highly recommended to anyone I know! More

by lashayecarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sierra Everson

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Nov 14, 2024

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 13, 2024

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Employee Rating

Parkway Honda in Dover, Ohio takes 2 hours. Y'all took 20 minutes. Thank you so much. More

by sarah.smith4176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jillian Manning, Joseph Urse

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Nov 14, 2024

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 13, 2024

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I had a state inspection performed here. The service advisor was super polite and took care of me quickly. They had me in and out in no time. A list of suggested services was provided, but t More

by grillheadxl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Mountaineer Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 13, 2024

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Employee Rating

Very nice and friendly, 10/10 experience. Calloway was very attentive and helpful! Thanks again More

by gaidian2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 12, 2024

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Employee Rating

Good job . Quick and easy. In and out in about an hour. Happy with the service. More

by jackwood12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 09, 2024

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Employee Rating

The service personnel were fantastic- one thing that could be improved is the surcharge for credit cards when paying….I should not be charged this fee. More

by beadmomma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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