Jordan Callaway

Friendly staff in the service department. I think Brian met me and went over the details of my service and one recall and one recommendation of service. I really like the pull in bay taking I think Brian met me and went over the details of my service and one recall and one recommendation of service. I really like the pull in bay taking you right to the wait area. Though the wait was longer than estimated, it was comfortable in the waiting area. More

by ssrm46 Verified Customer Verified Customer

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Top-notch service. Friendly advisors. Competent mechanics. Wish the Honda brand wasn’t slipping regarding fit, finish and reliability. I feel we visit the service folks Friendly advisors. Competent mechanics. Wish the Honda brand wasn’t slipping regarding fit, finish and reliability. I feel we visit the service folks a bit more than we would like because of these issues. However, it is good to know the service team at Mountaineer Honda are able to meet the challenge head-on! More

by MORRJD_1999 Verified Customer Verified Customer

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They accommodated me when I didn’t have an appointment. They got me in and out in a timely manner. They got me in and out in a timely manner. More

by burge.mary Verified Customer Verified Customer

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Excellent customer service. Very knowledgeable and helpful. Would recommend to other customers. Thank you for your service. Very knowledgeable and helpful. Would recommend to other customers. Thank you for your service. More

by wvbama Verified Customer Verified Customer

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I would recommend this dealership to all my friends so they could get the service there they could get the service there More

by pbierer320 Verified Customer Verified Customer

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Service dept personnel are always courteous and helpful. We’ve recently experienced several “unusual” warranty events with our purchase. During each occurrence, all personnel were able to provide recommenda We’ve recently experienced several “unusual” warranty events with our purchase. During each occurrence, all personnel were able to provide recommendations and solutions often requiring outside-the-box thinking. We’ve grown to respect their opinions and more importantly, trust the department as a whole. This is our first Honda purchase. We expect the service personnel will help us gain the real “Honda” experience we frequently read about. Appreciate the effort! More

by MORRJD_1999 Verified Customer Verified Customer

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Jordan was very friendly and helpful. The service department waiting area is very clean and comfortable. The service department waiting area is very clean and comfortable. More

by johnmckenzie83 Verified Customer Verified Customer

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As always, great experience. Super helpful staff, comfortable waiting room. I was in and out inside an hour. Always a pleasure. Super helpful staff, comfortable waiting room. I was in and out inside an hour. Always a pleasure. More

by LYDIA.MONG Verified Customer Verified Customer

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Mountaineer employees have been very helpful. Still waiting on a response from American Honda on solving the electronics issue. Still waiting on a response from American Honda on solving the electronics issue. More

by Rob Yost Verified Customer Verified Customer

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Very professional and knowledgeable working together in a good selling environment. Salesman was very helpful. good selling environment. Salesman was very helpful. More

by hpc5811 Verified Customer Verified Customer

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