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Jordan Callaway
Jordan Callaway at Mountaineer Honda
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Jordan Callaway

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.8
129 Reviews
4.8

129 Reviews

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129 Reviews of Jordan Callaway

February 21, 2025

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Employee Rating

Helpful technicians. Friendly service. Kind and respectful. I have been pleased each time I've interacted with this crew! More

by banddludwick
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning

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February 14, 2025

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Jordan was helpful, professional and customer focused. I have always had good service with this dealership. More

by ccritch608
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Recommend Dealer
Yes
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Feb 14, 2025

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 14, 2025

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Very nice at check in. Informative and helpful! Highly recommend . Easy check in and got my car done in an hour! More

by arohrbaugh14
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jillian Manning, Joseph Urse

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Feb 16, 2025

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 10, 2025

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I always bring my Acura here for my routine maintenance. The team is always professional and transparent about scheduling, wait times, and how they can assist me. Jordan was polite and professional, and m More

by annpitrolo
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Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Mountaineer Honda responded

Ann, Thank you for taking the time to share your thoughts on working with Jordan and our service team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 05, 2025

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Very pleasant and professional staff! ! Quite an improvement from my previous service department. Very willing to discuss issues and they don’t make me feel like I am being a pest because More

by MOMZAGAR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright

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Feb 06, 2025

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 04, 2025

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My wheels were supposed to be fixed on the Thursday after I dropped it off instead they fixed the recall on the fuel pump. My wheels did not even get fixed had to get in touch with the wheel repair and they More

by sheriwalton18
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Albright, Jillian Manning

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Feb 07, 2025

Mountaineer Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Sheri, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 04, 2025

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Service personnel were very courtesy, continually updating me on when my car would be fixed. Overall a great experience. More

by rmcclure129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jillian Manning, Joseph Urse

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Feb 04, 2025

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 04, 2025

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The service department is awesome, in and out quickly. Would highly recommend bringing your car here for service. More

by callaway86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jillian Manning, Joseph Urse

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Feb 04, 2025

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 03, 2025

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The service department was very courteous and helpful. The work was completed in a timely manner. More

by BGALLAGHERWV
Recommend Dealer
Yes
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Feb 04, 2025

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 02, 2025

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Employee Rating

Jordan was very professional and helpful with my service. He explained everything very well. Thank you. More

by jlwright1962
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 03, 2025

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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