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Jonathon Crawford
Jonathon Crawford at Five Star Subaru of Grapevine

Jonathon Crawford

Assistant Parts Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Jonathon Crawford

October 22, 2025

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Employee Rating

Excellent in every area. You can’t find better customer care or hospitality. Always honest helpful and fair during car purchases. Every employee there is extraordinary. The b More

by nona.layne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex So, Matthew Branch, Damon English, Dustin English, Tyler Jordan , Dylan.

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Oct 23, 2025

Five Star Subaru of Grapevine responded

Thank you, nona.layne, for taking the time to share your feedback! Transparency is important and we are happy to receive your endorsement. When you have future auto needs, we look forward to helping at Five Star Subaru. Reach us at 817-438-1700. Safe travels and thanks again, Jakob Ritter, Service Director

October 16, 2025

Dealership Rating
Employee Rating

Great service and good people i will always go back to get my car serviced done More

by Jasonwebb169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, Lauren Cano, Matthew Branch, Damon English, Dustin English, Alejandro Lopez, Tyler Jordan, David Earnest, Jonathan Lanphouthacoul

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Oct 16, 2025

Five Star Subaru of Grapevine responded

Jasonwebb169, How very nice of you to recognize so many of the Five Star Subaru service staff! We are so grateful to help with your auto care and we look forward to hearing from you again at 817-438-1700. Let us know when you need advice or another appointment. We are here for you! Safe travels and thank you, Jakob Ritter, Service Director

September 19, 2025

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Employee Rating

Great customer service. The best. The cost to replace my tire sensors was going to be expensive. But when I was a going to at the advisor let me know that the service was co More

by Marvinpacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2025

Five Star Subaru of Grapevine responded

Marvinpacheco, Thank you rating your visit to the Five Star Subaru service center. We want to keep you knowledgeable about the care of your car. Stop by or call 817-438-1700 for advice anytime. We appreciate the chance to work with you. Best regards, Jakob Ritter, Service Director

July 17, 2025

Dealership Rating
Employee Rating

This dealership from buying our car to the service we receive has and continues to be a joyful experience. Service reps listen to you and are always courteous and friendly. More

by Knuckles.turfbuilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian, Deion Thomas, Tyler Jordan

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Jul 18, 2025

Five Star Subaru of Grapevine responded

Thanks, Knuckles.turfbuilder, for your Five Star Subaru service rating! Customer experience is our top priority, and we're always here to help with any questions you might have. Our advisors are ready to offer advice whenever you need it at 817-438-1700. Safe travels and thanks again! Take care, Jakob Ritter, Service Director

March 27, 2025

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Employee Rating

Pedro was an excellent,knowledgeable associate and was able to answer all my questions! Thank you More

by Parkscjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro

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Mar 27, 2025

Five Star Subaru of Grapevine responded

Thank you, Parkscjp, for choosing Five Star Subaru When you need vehicle advice or care, please reach Pedro or me at 817-438-1700. We are here for you! Take care, Jakob Ritter, Service Director

May 26, 2024

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Employee Rating

Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. More

by rodriguez.lynn.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, Lauren Cano, Matthew Branch, Damon English, Dustin English, Alejandro Lopez, Tyler Jordan, David Earnest, Jonathan Lanphouthacoul

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May 27, 2024

Five Star Subaru of Grapevine responded

Lynn, Thank you so much for recognizing the many Five Star Subaru staff! We are grateful to call you our customer and friend. When you need our advice, please call 817-438-1700. We look forward to sharing our knowledge. Best regards, Jakob Ritter, Service Director

February 22, 2024

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Employee Rating

Friendly helpful positive attentive took care of my needs made sure I was informed of the progress More

by randdgilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2024

Five Star Subaru of Grapevine responded

Randdgilley, Keeping you knowledgeable about your car is important. Reach Jonathon and the Five Star Subaru service team at 817-438-1700. We want you comfortable and safe during your travels. Thank you for your feedback, Jake Ritter, Service Director

November 25, 2023

Dealership Rating
Employee Rating

Friendly attitude, professional service and made the purchase process painless. Great dealership and we would highly recommend them for service and purchase of any Subaru. More

by wjguyc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Garrett, Doug Laymon, James Inim, Mike Ohanesian, Corbin Beck, Deion Thomas

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Nov 27, 2023

Five Star Subaru of Grapevine responded

Congratulations, wjguyc1, on your new Subaru! Thank you for recognizing such a long list of our Five Star Subaru team. We appreciate being your auto dealer and we look forward to hearing from you again at 817-438-1700. Enjoy your car, Doug Laymon, Sales Manager

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