Jonathan Lopez Camacho

David Washington was of great help he was very understanding and explained everything in the best way I was able to go happy with my car understanding and explained everything in the best way I was able to go happy with my car More

by Anallely puente Verified Customer Verified Customer

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Fabian Franco phenomenal! My sales rep is what makes this dealership amazing. His care and patience made my sales buying experience outstanding. My sales rep is what makes this dealership amazing. His care and patience made my sales buying experience outstanding. More

by Rkaren0420 Verified Customer Verified Customer

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Thank you for salesman take good care and good service. My and I will come for next car. My and I will come for next car. More

by Kevindiep2 Verified Customer Verified Customer

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This Toyota dealer has the most kind and caring staff ever my service advisor Jonathan Lopez is the best. ever my service advisor Jonathan Lopez is the best. More

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His customer service is top notch ! I wholeheartedly appreciate his support and care of my car and educating me on my car. This location overall has my whole heart. Jonathan was so plea I wholeheartedly appreciate his support and care of my car and educating me on my car. This location overall has my whole heart. Jonathan was so pleasant and so were colleagues!! Thank you for making my daughters and I feel safe, heard and cared for. More

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Made an appointment to get my 04 prius diagnosed because of check engine light. I dropped the car and the advisor told me he would call me in an hour. He did not call me at all that day but I decided to giv of check engine light. I dropped the car and the advisor told me he would call me in an hour. He did not call me at all that day but I decided to give it until the following morning. I DID get a call from Toyota but it was from a sales person, not a service advisor or technician. I was like, yeah I'll wait till I get a diagnosis before I buy a whole new car, thanks. After that, I called the service department and it was extremely difficult to get anyone on the phone but when I did they told me that it was my service advisors day off. So we asked if there was any information on the car and after a lot of wrangling the woman on the phone read us some of the notes and said another technician could take it over but because they needed further investigation it would cost 600 instead of 215 which we declined. I got another call from the sales department though. The next morning I got a text from the original advisor and he just said " I have an update." Then he told me the hybrid battery needed replaced and it would be 4k. I declined, paid 215 dollars and picked the car up. Could have been worse but if you don't have staff to do the work just don't even schedule the appointment. Then there was just no communication. Also the attempt to get me to pay another 400 dollars to tell me that seemed a bit scammy. I had gotten service here before and had better experiences. Also, when I went to pay for the diagnosis I mentioned to the cashier that it said 180 on the website. I was fine paying the extra just maybe update it on the website. And of course, she got defensive. Now that I'm in the market for a new car, guess where I'm not going to buy from? What a mess More

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Very helpful caring and willing to go the extra mile. genuine and concerned about resolving my concerns. very good communication . a very good experience to take my car to toyota of downtown genuine and concerned about resolving my concerns. very good communication . a very good experience to take my car to toyota of downtown More

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Toyota of DTLA is on it, great pricing and customer service, always keeping me in the loop. Jon was friendly and helpful service, always keeping me in the loop. Jon was friendly and helpful More

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Excellent customer service and support, explained everything perfectly and detailed, he suggested to change my brakes at time and oil change everything perfectly and detailed, he suggested to change my brakes at time and oil change More

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Jonathan is great every time I go and get service he always helps me with my vehicle. always helps me with my vehicle. More

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