Jonathan Colin

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your oil change was completed in a timely manner and that you found our service to be professional and tailored to your needs. We appreciate your feedback and look forward to welcoming you back to Lake Chevrolet for any future maintenance or service needs. Thank you for choosing us! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Lake Chevrolet. It’s our pleasure to provide good service and take care of your new Chevy Colorado. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful feedback! We at Lake Chevrolet are thrilled to hear that you received excellent service and that your vehicle was completed on time without any issues. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Gracias por tu comentario! Apreciamos mucho tus amables palabras sobre el servicio y trato que recibiste en Lake Chevrolet. Nos alegra saber que encontraste buenos precios. ¡Esperamos verte de nuevo pronto! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you so much for the wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team truly loves helping customers find their dream cars, and we're glad they made a great impression on you. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for sharing your experience with us. We appreciate your long-term loyalty to Lake Chevrolet's service department, and we understand how frustrating it can be when expectations around communication and support are not met. Our team strives to ensure customers feel valued and heard throughout the process. Your feedback regarding loaner vehicles and communication is essential, and we encourage you to reach out directly to our team so we can address your concerns more effectively. Thank you again for your insights, and we hope to restore your confidence in our services. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Lake Chevrolet and our team. It’s great to know that you found our staff friendly and enjoyable to talk to. We look forward to assisting you again in the future! Safe travels until then! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed the clean environment and found our service team to be awesome. It's great to know that your wait time was manageable as well. We appreciate you choosing Lake Chevrolet and hope to see you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you were pleased with your experience at Lake Chevrolet. Our team is always here to answer your questions and help you find exactly what you need. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for sharing your feedback with us. I’m sorry to hear that your recent visit did not meet your expectations, and I want to address your concerns. We understand how frustrating it can be to encounter unexpected price changes, especially after towing your vehicle to our service center. While the diagnostic rate was adjusted to remain competitive with surrounding dealerships and to reflect the time and expertise involved, we recognize the importance of clearly communicating these updates to our customers beforehand. We’ll take your feedback to heart and make it a priority to update our website and other communication channels more promptly in the future so that customers are better informed about any rate changes. Regarding the service delay, we sincerely apologize for any inconvenience caused. Timeliness and transparency are very important to us, and we’ll review our processes to ensure a smoother experience going forward.