Jonathan Abarca

This is my first purchase at Norm Reeves Honda but I have had service here for my previous car. The service department is very good, but as most people know dealership service centers are expensive compared had service here for my previous car. The service department is very good, but as most people know dealership service centers are expensive compared to independent mechanics in most cases. However, I trust the dealership service department with my car, especially with my new model since it has very complex technology. The sales staff was excellent. My first Contact was with Alex Santos. Alex is a friendly, courteous and professional young man. Working with him was a pleasure. As I negotiated my deal, Alex advocated for me to management which resulted in a better offer for my trade in. Alex spent a lot of time with me over several days to answer all my questions. Alex is the only salesperson that mentioned the Costco Auto Purchase program. That alone made this a standout deal because of a no-haggle pricing and a large discount. He didn't have to mention the program but I certainly appreciate that he did because I was not aware of it. When the deal was finalized, Alex processed the paperwork efficiently and quickly. My second contact was with Jonathan Abarca who was also excellent. Jonathan was also friendly, courteous and professional. Jonathan gave me a clear understanding of the Costco pricing, dealer fees and options with complete transparency. Jonathan gave me an additional discount to beat a competitor's price without me needing to divulge the competitor's offer. When the deal was settled I moved on to the finance and insurance office. I dreaded this part of the process. I was pleasantly surprised because of the very efficient, courteous and transparent handling of the process by Bashar Qasem. I was done in a half an hour with no pressure to purchase additional products. I have not bought a car in 16 years. My entire experience was really very good. I can recommend Norm Reeves Honda Huntington Beach without reservation. More

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Jonathan Abarca and Alex Santos were amazingly helpful when I bought my 2025 Honda Passport Black Edition yesterday, December 2, 2024. They were very professional, and the process was quick. They worked when I bought my 2025 Honda Passport Black Edition yesterday, December 2, 2024. They were very professional, and the process was quick. They worked diligently to give me the best deal possible. They both gave me so much information to make my new vehicle more enjoyable and fun to drive. The best part was Jonathan was able to compromise on the OTD price that I was willing to pay. Alex Santos was such a great employee; he answered all my questions and helped me familiarize myself with my new vehicle. I would definitely recommend the Norm Reeves Honda Superstore in Huntington Beach to my family and friends in the future. Also, Grady Carter was a great help from the start as he continuously updated me on my buying process. Bashar Qasem, in the F & I end, was very quick and accurate in making the final stage, and I would like to thank you all for making my buying experience a pleasant and comfortable one. More

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Alex Santos and Johnathan gave us a great deal and we were able to get out with a new 2025 Honda Pilot. They were very helpful answered all of our questions. Would definitely return and refer friends and were able to get out with a new 2025 Honda Pilot. They were very helpful answered all of our questions. Would definitely return and refer friends and family. More

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Mason Nguyen was our salesman as we bought a car through the Costco Auto Program. He was very courteous, responsive, and professional. Top marks. the Costco Auto Program. He was very courteous, responsive, and professional. Top marks. More

by ar.pharazon Verified Customer Verified Customer

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Son muy atentos siempre tratan de ayudarte en todo el tiempo de espera es minima y benito es muy amable tiempo de espera es minima y benito es muy amable More

by Adolfo01283 Verified Customer Verified Customer

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I like the way your company services. Barry Luke, he is patience with customer and kind. Barry Luke, he is patience with customer and kind. More

by conbobby2020 Verified Customer Verified Customer

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Huntington Beach Honda dealership everyone is so friendly so nice so professional and very helpful which is perfect for everyone even someone who has disabilities like me! I’ve had bad experience with dealer so nice so professional and very helpful which is perfect for everyone even someone who has disabilities like me! I’ve had bad experience with dealerships, but Honda has made it a great experience and comfortable, and feel that I can trust them with my car! So I would recommend them to any in all because not all dealerships are the same. Have a great day. More

by willoliphant0 Verified Customer Verified Customer

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The buying process was easy and everyone that helped was nice and answered all questions/concerns nice and answered all questions/concerns More

by julieramos1991 Verified Customer Verified Customer

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This dealership provides a great customer service and has a very friendly team !! Thank you :) a very friendly team !! Thank you :) More

by yarakjarjour Verified Customer Verified Customer

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Had a great experience with Norm Reeves Huntington Beach Honda. Finance Manager-Luis Lainez, General Sales Manager- Joe, Sales-Samyak Khandhar, Sales- Daniel, and Sales- Jacoby Hillard have great customer Honda. Finance Manager-Luis Lainez, General Sales Manager- Joe, Sales-Samyak Khandhar, Sales- Daniel, and Sales- Jacoby Hillard have great customer service. I was able to make a deal over the phone and was in and out of the dealership in a timely manner. I would definitely recommend these guys. More

by berny9ii Verified Customer Verified Customer

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