Fox Buick GMC

The heroine on this story was Hancess! She really did went above & beyond traditional customer service and helped immensely on convincing my wife that her car was the right decision We She really did went above & beyond traditional customer service and helped immensely on convincing my wife that her car was the right decision We arrived to only test drive an Envista, which my wife shared with a very low voice and somehow not convinced it felt rather not what she was looking for. This is where Hancess awesome customer service and attention to detail came into play! Just before we jumped over the car to test drive it she immediately brought an Encore and gave us the keys to test drive it after the first one; only because of this we made the buy. In other places they limited to only show what we were asking for and did not looked "above customer expectations" With that said I am a very happy buyer and my wife is really enjoying a very nice car. More

I had an excellent experience working with Phil and Pat at Fox Buick GMC! They were incredibly knowledgeable, patient, and attentive throughout the entire car-buying/leasing process. They took the time to at Fox Buick GMC! They were incredibly knowledgeable, patient, and attentive throughout the entire car-buying/leasing process. They took the time to understand my needs and helped me find the perfect car within my budget. Their professionalism and friendly demeanor made the experience stress-free and enjoyable. I highly recommend Phil & Pat and Fox Buick GMC to anyone looking for a great car-buying or leasing experience! More

Excellent service in a professional manner with great attention to detail. Top notch in every way. attention to detail. Top notch in every way. More

I have used this dealership for service for several years. I have never had a bad experience. I also had my wife's Cadillac XT6 serviced there as well. years. I have never had a bad experience. I also had my wife's Cadillac XT6 serviced there as well. More

I had an outstanding experience at Fox Buick GMC, thanks to Lorie Gardner! From start to finish, Lorie provided exceptional customer service—she was professional, knowledgeable, and truly went above and bey to Lorie Gardner! From start to finish, Lorie provided exceptional customer service—she was professional, knowledgeable, and truly went above and beyond to make sure I was completely satisfied. She took the time to answer all my questions, made the process seamless, and treated me with kindness and respect. It’s rare to find someone so dedicated to customer satisfaction, and Lorie exceeded my expectations in every way. If you're looking for top-notch service, I highly recommend visiting Fox Buick GMC and asking for Lorie. She’s a true asset to the team! More

Great customer service and easy to work with. I would recommend paying them a visit. I would recommend paying them a visit. More

A great overall experience. Bob was amazing.it was a very pleasant experience. Bob, Aaron, Phil and finance were very helpful in getting what we were looking for at the payment Bob was amazing.it was a very pleasant experience. Bob, Aaron, Phil and finance were very helpful in getting what we were looking for at the payment we could afford. More

I recently purchased a car from Fox Buick, and I couldn't be happier with my experience! From the moment I walked through the door, I was greeted with warm smiles and a welcoming atmosphere. The staff at thi be happier with my experience! From the moment I walked through the door, I was greeted with warm smiles and a welcoming atmosphere. The staff at this Buick dealership truly go above and beyond to ensure their customers feel valued and supported throughout the entire car buying process. My salesperson Bob Schonebeck, was incredibly knowledgeable and attentive. They took the time to understand my needs and preferences, guiding me through the various Buick models that would best suit my lifestyle. I never felt rushed or pressured. Their patience and expertise made all the difference. The dealership itself is well maintained and organized, showcasing a fantastic selection of vehicles. I was particularly impressed by the transparency in pricing and the detailed explanations of the financing options available. The team worked diligently to secure a deal that fit my budget, and I truly appreciate their honesty and integrity. More

Service advisor Lance had excellent customer service skills, I felt welcomed at the first encounter with him to the end of my service visit. skills, I felt welcomed at the first encounter with him to the end of my service visit. More

Starting with Hancess Cooper, the experience was top-notch! Diana Livernois and Helen Herrington were also fantastic to work with on getting the deal done. Everyone was responsive to my questions, r top-notch! Diana Livernois and Helen Herrington were also fantastic to work with on getting the deal done. Everyone was responsive to my questions, requests, and genuinely proved they cared about me as a person, not just a "deal" or customer. More