Jon Morris

It was a pleasure doing business with the Akron Lexus dealership and with my salesperson Kristen Barrett! Roni, Jon and Tim were also great and all were very professional! I hadn’t purchased a vehicle dealership and with my salesperson Kristen Barrett! Roni, Jon and Tim were also great and all were very professional! I hadn’t purchased a vehicle for a very long time and left feeling confident that they valued me as a customer!! I would recommend them and the dealership to anyone looking for exceptional treatment! More

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Service is always great! Thank you for making time on a short notice!! Everyone is always welcoming and helpful. Thank you for making time on a short notice!! Everyone is always welcoming and helpful. More

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From the time I walked in and until I left, everyone with whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. Shelley Turpin, a sales representative immediately walked towards me and introduced herself. She listened attentively and ask me clarifying questions which was very helpful. I explained that I wanted to sit in a Lexus is 350.tp see if I could see over the hood as well as get in and out of it comfortably. I'm short and also have had back surgery so I frequently have difficulty getting in and out of my friends' cars, No is 350s were available, but a 2025 was being delivered the next week so Shelley would call me when a car was available to drive. However Lexus 2022 was available for me to drive which I actually preferred. Shelley made an appointment for me to drive the car and the rest is history. I bought it that day! Shelley didn't high pressure me into purchasing the car .She answered my questions and provided me with additional information about how cars are pre certified through Lexus which is quite impressive. It was obvious to me she wanted me to be an informed buyer so I would have my needs met and be satisfied with my purchase. Shelley actually cared about me I was more than a sale! I will definitely recommend to my family and friends who are interested in buying a car to consider purchasing a Lexus and to seek out Shelley to help them explore their needs and find the car that will best serve them. On November 20, 2024 when I was surprised by the dramatic presentation of my "new" car. This will be something that I will always treasure. Thank you to Lexus and all the employees who make the purchase of a Lexus a memorable, positive and way over and above my expectations!! More

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The entire staff was amazing in dealing with our issue and resolved it in a timely matter and resolved it in a timely matter More

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This is our second Lexus purchase from Lexus of Akron-Canton and from Yoko since 2022. Both times we were able to get the first choice in the model, color, and package options we wanted. Yoko has Akron-Canton and from Yoko since 2022. Both times we were able to get the first choice in the model, color, and package options we wanted. Yoko has always been forthright in our relationship. She listened to us and what we wanted. As long as Lexus continues to make amazingly reliable automobiles with the lowest cost of ownership, we'll buy from Yoko. We appreciate Yoko and her team for all they have done for our family. Great work! More

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