Nikolas Rair

From the moment we walked into Lexus of Akron, we felt an elevated experience in customer service, attention to detail, and aesthetics. Shelly was easy to talk to, and our interactions felt personal from the elevated experience in customer service, attention to detail, and aesthetics. Shelly was easy to talk to, and our interactions felt personal from the start. Ruth is smart and funny and excellent at her job. When we came in to get our car, the pomp and circumstance was fun and special. We are so thankful to be in the Lexus family! More

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Walking in for an oil change on my 2024 Lexus NX, a year still left on my lease, the last thing I expected to hear was how I could be put into a 2026 equivalent model with virtually no additional money down still left on my lease, the last thing I expected to hear was how I could be put into a 2026 equivalent model with virtually no additional money down. Shelley handled it seamlessly, and with minimal time spent on paperwork, I was driving out with my new car in days. Impeccable service! More

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Let me give a few words: fast, clear, clean, pleasant The waiting lobby was exceptional. pleasant The waiting lobby was exceptional. More

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The overall service experience went extremely well! Once the initial appointment was made, I received text and email confirmation as well as a phone call. The set department staff was excellent! Ver Once the initial appointment was made, I received text and email confirmation as well as a phone call. The set department staff was excellent! Very polite knowledgeable and professional! More

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Very user friendly and modern service center. As I had an extended service I was offered a loaner vehicle.. I was given a very clean and new NX350h. As I had an extended service I was offered a loaner vehicle.. I was given a very clean and new NX350h. More

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Nik in service was a pleasure to work with as usual. All associates there in service and sales are first class! A+ All associates there in service and sales are first class! A+ More

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Always the best service experience at Lexus of Akron/Canton. Top notch services, always a cleaner vehicle returned to me than I left it. All the staff are service rock stars! Akron/Canton. Top notch services, always a cleaner vehicle returned to me than I left it. All the staff are service rock stars! More

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The dealer provided a very good analysis of my problem. I feel that it has been resolved. I feel that it has been resolved. More

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It is my pleasure to write a review of our experience that lead up to our purchase of our 2026 UX 300 Hybrid Sport. This process began at least a year ago, when we were interested in purchasing a 2026 that lead up to our purchase of our 2026 UX 300 Hybrid Sport. This process began at least a year ago, when we were interested in purchasing a 2026 ES 350 Hybrid. As this model was being redesigned, it wasn’t to be released until April of 2026. In the meantime, we were not sure that we liked the redesign and started to wonder if we really wanted another sedan. We looked at the UX but thought it might be too small. After much discussion, we decided the UX would be just what we needed at this time in our life. Through all of this debate and discussion, we were so fortunate to have you as our sales lady. We have purchased many new cars over the years, but, have never had a sales person who is as knowledgeable and meticulous as you are. You were always available and always able to answer all of our questions. We appreciate all the hard work and effort that you provided to us in helping us purchase this car. This 2026 UX300 Hybrid Sport is the first SUV that we have ever owned. It took us a little time to get used to it and it doesn’t seem to be that small, when you are inside. It has plenty of zip, the gas mileage is awesome, the ride if very comfortable and it is really quiet. We absolutely love it. We both agree that we would never buy anything but a Lexus in the future and only from Yoko. More

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Great service always but took longer waiting time 2 hours then 1 1/2 hours at last service time. then 1 1/2 hours at last service time. More

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