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Jon Dalzell

Overview Reviews (7) Inventory (294)

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Jon Dalzell

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Jon Dalzell

Acquisition Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0

7 Reviews

Overview Reviews (7) Inventory (294)

Dealership Experience

2 yrs, 4 mos

Industry Experience

10 yrs, 1 mo

5.0

7 Reviews

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7 Reviews of Jon Dalzell

July 29, 2024

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Employee Rating

Jon and the sales manager were great. The lot attendant however was the worst I’ve seen. Took over 2 hours to get the car cleaned. On top of that he spilled something in my driver seat, p The lot attendant however was the worst I’ve seen. Took over 2 hours to get the car cleaned. On top of that he spilled something in my driver seat, pictures were taken and hoping it doesn’t stain. Jon told me if it stains I can bring it back for a detail, but if the stain remains after the detail, I may bring it back for a return. Great support from the sales team, seems like there’s no accountability for lot attendants. 5 stars to sales. 1 star to service dept. More

by Daileyj6

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lee Grubbs

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Aug 05, 2024 -

Certified Benz & Beemer responded

Dear Daileyj6: Thanks so much for taking the time to share your feedback with us. While we are glad that Jon and the CBB sales team were so helpful with your sales experience, we are disappointed to hear that there were issues with the cleaning and prep of your vehicle. We have reviewed that issue with our Service Department and, as we understand, on that date one of the lot attendants failed to show for work and that created a taxing situation on a busy day. That said, it still should not have happened and for that, we sincerely apologize. We are grateful for your business and will strive to provide you with a full 5 Star experience on the next opportunity to assist you.

May 16, 2024

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Employee Rating

Great customer service respectful and knowledgeable highly recommend to a custom Not keeping customers waiting always a good update highly recommend to a custom Not keeping customers waiting always a good update More

by Ko

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 16, 2024 -

Certified Benz & Beemer responded

Dear Ko: We really appreciate you taking the time to share your positive feedback with us. We are grateful for the opportunity to earn your business and look forward to working with you again.

May 14, 2024

Dealership Rating

Employee Rating

All Profesional. Jon was clear on the offer for my 2022 GMC terrain denali and how it was determined. He kept me informed as the process proceeded. This is a very em Jon was clear on the offer for my 2022 GMC terrain denali and how it was determined. He kept me informed as the process proceeded. This is a very emotional process for me. My companion bought the car for me to be safe, he died shortly after the purchase. It is just to big for me to handle. Thank you too all of the staff for your role in this process Donna Stoner More

by katiesarah1029

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Lee Grubbs

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May 15, 2024 -

Certified Benz & Beemer responded

Dear Donna: You are very welcome and thank you for taking the time to let our customers know about the outstanding customer service that Jon provided for you under difficult circumstances. Thanks so much for giving CBB the opportunity to earn your business and we hope to have the pleasure of assisting you again with all of your future automotive needs.

May 10, 2024

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Employee Rating

I was completely impressed with this dealerships professionalism and customer service. No pressure and all my questions were answered. Everything went smoothly in purchasing the vehicle that I was l professionalism and customer service. No pressure and all my questions were answered. Everything went smoothly in purchasing the vehicle that I was looking for. Highly recommended!! More

by Peanut10!

Recommend Dealer

Yes

Other Employees Tagged: Kerry Abramson

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May 10, 2024 -

Certified Benz & Beemer responded

Dear Peanut10! Thanks for sharing your very positive feedback with us! We couldn't be happier that you appreciated our 5 Star customer service without any pressure. We are grateful for the opportunity to earn your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

April 24, 2024

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Employee Rating

Professional experience selling my car. The offer was fair and the transaction was fast and easy. The offer was fair and the transaction was fast and easy. More

by TLouis

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Apr 29, 2024 -

Certified Benz & Beemer responded

Dear TLouis: We are delighted that you were able to get a fair offer on your Land Rover from CBB. Thanks for sharing how fast and easy it was. We appreciate the opportunity to earn your business. Please let us know when we can ever assist you again.

April 23, 2024

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Employee Rating

Best offer for buying my used vehicle. Thank you very much. Excellent service and experience. Thank you very much. Excellent service and experience. More

by markwalmer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Apr 24, 2024 -

Certified Benz & Beemer responded

Dear markwlamer: You are very welcome and thank you for your 5 Star review! We are glad that we could purchase your vehicle for an excellent price and make it so easy for you. We appreciate the opportunity to earn your business and look forward to working with you again, whether in our Service Department or when you are in the market for another vehicle.

April 21, 2024

Dealership Rating

Employee Rating

Purchased my 2005 BMW 330Ci eleven years ago here and sold it back after buying a new car. They gave me a fair price on the car and made the whole process simple. sold it back after buying a new car. They gave me a fair price on the car and made the whole process simple. More

by Me

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Glenn Davis

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Apr 21, 2024 -

Certified Benz & Beemer responded

Dear Me: WHOA!! Thanks so much for returning 11 years later to sell us your BMW. We are glad that you were able to get your newer BMW at a fair price. We really appreciate your continued support and look forward to being there for you in the future.

Dealership Inventory (294 Vehicles)

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2021 BMW 740 | used

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2019 Land Rover Range Rover Velar | used

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Jon Dalzell

Acquisition Specialist

Certified Benz & Beemer

7 Reviews of Jon Dalzell

Dealership Inventory (294 Vehicles)

Had a great experience?Spread the word.

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