Jon Dalzell
Jon Dalzell at Certified Benz & Beemer
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Jon Dalzell

Acquisition Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
7 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

10 yrs

5.0

7 Reviews

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7 Reviews of Jon Dalzell

July 29, 2024

Dealership Rating
Employee Rating

Jon and the sales manager were great. The lot attendant however was the worst I’ve seen. Took over 2 hours to get the car cleaned. On top of that he spilled something in my driver seat, p More

by Daileyj6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Grubbs

Aug 05, 2024

Certified Benz & Beemer responded

Dear Daileyj6: Thanks so much for taking the time to share your feedback with us. While we are glad that Jon and the CBB sales team were so helpful with your sales experience, we are disappointed to hear that there were issues with the cleaning and prep of your vehicle. We have reviewed that issue with our Service Department and, as we understand, on that date one of the lot attendants failed to show for work and that created a taxing situation on a busy day. That said, it still should not have happened and for that, we sincerely apologize. We are grateful for your business and will strive to provide you with a full 5 Star experience on the next opportunity to assist you.

May 16, 2024

Dealership Rating
Employee Rating

Great customer service respectful and knowledgeable highly recommend to a custom Not keeping customers waiting always a good update More

by Ko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Certified Benz & Beemer responded

Dear Ko: We really appreciate you taking the time to share your positive feedback with us. We are grateful for the opportunity to earn your business and look forward to working with you again.

May 14, 2024

Dealership Rating
Employee Rating

All Profesional. Jon was clear on the offer for my 2022 GMC terrain denali and how it was determined. He kept me informed as the process proceeded. This is a very em More

by katiesarah1029
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lee Grubbs

May 15, 2024

Certified Benz & Beemer responded

Dear Donna: You are very welcome and thank you for taking the time to let our customers know about the outstanding customer service that Jon provided for you under difficult circumstances. Thanks so much for giving CBB the opportunity to earn your business and we hope to have the pleasure of assisting you again with all of your future automotive needs.

May 10, 2024

Dealership Rating
Employee Rating

I was completely impressed with this dealerships professionalism and customer service. No pressure and all my questions were answered. Everything went smoothly in purchasing the vehicle that I was l More

by Peanut10!
Recommend Dealer
Yes

Other Employees Tagged: Kerry Abramson

May 10, 2024

Certified Benz & Beemer responded

Dear Peanut10! Thanks for sharing your very positive feedback with us! We couldn't be happier that you appreciated our 5 Star customer service without any pressure. We are grateful for the opportunity to earn your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

April 24, 2024

Dealership Rating
Employee Rating

Professional experience selling my car. The offer was fair and the transaction was fast and easy. More

by TLouis
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 29, 2024

Certified Benz & Beemer responded

Dear TLouis: We are delighted that you were able to get a fair offer on your Land Rover from CBB. Thanks for sharing how fast and easy it was. We appreciate the opportunity to earn your business. Please let us know when we can ever assist you again.

April 23, 2024

Dealership Rating
Employee Rating

Best offer for buying my used vehicle. Thank you very much. Excellent service and experience. More

by markwalmer
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 24, 2024

Certified Benz & Beemer responded

Dear markwlamer: You are very welcome and thank you for your 5 Star review! We are glad that we could purchase your vehicle for an excellent price and make it so easy for you. We appreciate the opportunity to earn your business and look forward to working with you again, whether in our Service Department or when you are in the market for another vehicle.

April 21, 2024

Dealership Rating
Employee Rating

Purchased my 2005 BMW 330Ci eleven years ago here and sold it back after buying a new car. They gave me a fair price on the car and made the whole process simple. More

by Me
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Glenn Davis

Apr 21, 2024

Certified Benz & Beemer responded

Dear Me: WHOA!! Thanks so much for returning 11 years later to sell us your BMW. We are glad that you were able to get your newer BMW at a fair price. We really appreciate your continued support and look forward to being there for you in the future.

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