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Johnnie Taylor
Johnnie Taylor at Five Star Subaru of Grapevine
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Johnnie Taylor

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
138 Reviews
4.9

138 Reviews

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138 Reviews of Johnnie Taylor

February 26, 2024

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Employee Rating

Currently driving my 3rd vehicle from Five Star Subaru, they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. More

by simplychinedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Dyson Ellis, Mike Ohanesian, Rex So, Deion Thomas

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Feb 27, 2024

Five Star Subaru of Grapevine responded

Simplychinedu, We appreciate your commitment to Five Star Subaru! Your complete satisfaction is always the focus. We look forward to scheduling future appointments at 817-438-1700. Safe travels! Take care, Jake Ritter, Service Director

September 20, 2023

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Johnnie Taylor always going the extra mile to have your vehicle repaired. Would definitely recommend seeing him for any repairs! More

by Juan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano

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Sep 21, 2023

Five Star Subaru of Grapevine responded

Juan, We appreciate your support of Johnnie and the Five Star Subaru service department. Whenever you have vehicle questions, give us a call at 817-438-1700. We look forward to helping you enjoy your car. Thank you, Jake Ritter, Service Director

September 04, 2023

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We had an incredible experience. From the moment we started looking at cars with Anthony to the minute we left, everything went smoothly. This was my fourth Subaru purchase but my fi More

by moorejulielee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Anthony Semler, David Earnest

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Sep 06, 2023

Five Star Subaru of Grapevine responded

Julie, We are so happy you found your way to Five Star Subaru. Helping you enjoy the Subaru brand is our focus. Thank you for recognizing Anthony, and please stop by or call 817-438-1700 if there is anything else we can do for you. Best regards, Doug Laymon, Sales Manager

August 29, 2023

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I'm thankful for Matt, Deon, Jason, and team, working together to identify the issue with my tires and coming up with a plan to resolve it the same day. I appreciate Jason going above and beyond with thi More

by Lisa_mlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew (Matt), Deon, and Jason

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Aug 30, 2023

Five Star Subaru of Grapevine responded

Hello Lisa, Keeping you safe during your travels is a priority with the Five Star Subaru service team. We hope you call on us again at 817-438-1700. We welcome the chance to address all of your vehicle concerns. Take care, Jake Ritter, Service Director

August 28, 2023

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Fast, courteous and informative. I was kept updated as my car was serviced. I highly recommend this dealership. More

by stvgg84
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis , Dion

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Aug 29, 2023

Five Star Subaru of Grapevine responded

Hello stvgg84, It is our pleasure to help with your vehicle's care at Five Star Subaru. Thank you for endorsing our service team and please call on us any time at 817-438-1700. We look forward to addressing future needs. Safe travels, Jake Ritter, Service Director

August 19, 2023

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Five star subaru of grapevine is always the best experience. Everyone is so friendly and trustworthy More

by Deion.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakob Ritter , Deion Thomas

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Aug 20, 2023

Five Star Subaru of Grapevine responded

Thank you, Deion for servicing your vehicle at Five Star Subaru. Call on our advisors and techs with future care needs at 817-438-1700. It would be our pleasure to assist again. Safe travels, Jake Ritter, Service Director

August 13, 2023

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Employee Rating

Customer service here is absolutely amazing! The service rep was super nice and knowledgeable. Enjoyed my ride with the courtesy driver More

by Prohsgrpvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2023

Five Star Subaru of Grapevine responded

Hello Prohsgrpvn, Your trust in Five Star Subaru is greatly appreciated, and we're thrilled to hear about your positive experience. Don't hesitate to reach Johnnie and our service team with questions at 817-438-1700. Helping you care for your Subaru is important to all of us. Thank you for your business and review, Jake Ritter, Service Director

August 10, 2023

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Employee Rating

Every thing looks good. I am happy for the way they showed the hospitality… !! Keep going More

by rutvikmanepalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Prakash (EB) Ebburu

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Aug 10, 2023

Five Star Subaru of Grapevine responded

Rutvikmanepalli, 100% customer satisfaction is the goal at Five Star Subaru. Thank you for sharing your experience with our service team and please don't hesitate to call 817-438-1700 any time. We are here to help you fully enjoy your car. Take care, Jake Ritter, Service Director

July 27, 2023

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Employee Rating

Came in for an oil change. Service was quick and efficient. Would recommend dealer to friends and family. More

by chiuwingkwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

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Jul 27, 2023

Five Star Subaru of Grapevine responded

Hello chiuwingkwan, We appreciate the chance to help with your vehicle care at Five Star Subaru. Reach Johnnie, Mike, or me at 817-438-1700 between visits. Helping fully enjoy your car is our goal. Thank you, Jake Ritter, Service Director

July 21, 2023

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Employee Rating

Great dealership! Their service department is thorough and efficient. Johnnie was excellent in handling my visit! More

by York
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis

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Jul 22, 2023

Five Star Subaru of Grapevine responded

Thank you, York, for endorsing Five Star Subaru. We truly appreciate your business and the trust you placed in us. When you need future services, we are here for you at 817-438-1700. Safe travels! Best Regards, Jake Ritter, Service Director

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