John Wong | Page 4

Everyone is so nice here. Even if they aren’t working directly with you. An employee even helped me figure out the coffee/hot water station! The only thing I’d suggest is perh Even if they aren’t working directly with you. An employee even helped me figure out the coffee/hot water station! The only thing I’d suggest is perhaps other options to watch on the televisions (not everyone is into sports and news) Perhaps a nice enclosed outdoor (nonsmoking) area to sit as well when the weather is nice. I am happy with the service though. Wait was long but they made it comfortable. And I had the choice to be driven home. But I chose to wait there. The technicians were honest and I didn’t feel like they were pressuring me to pay for more work than the car needed. More

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I've been taking my Toyota to Findlay service dept. since I moved to Vegas in 2018. They have always taken very good care if my car and I appreciate them very much. since I moved to Vegas in 2018. They have always taken very good care if my car and I appreciate them very much. More

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John was very easy to work with and I had no issues with my visit. my visit. More

by ALNELDOM Verified Customer Verified Customer

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John and the team at Findlay Toyota got me taken care of when there was some damage on my tint after my truck was in for a recall. Recommend them for all your Toyota's when there was some damage on my tint after my truck was in for a recall. Recommend them for all your Toyota's More

by Henry Verified Customer Verified Customer

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I am okay with that . The location is great but it is waiting long for the services The location is great but it is waiting long for the services More

by NPLASVEGAS2013 Verified Customer Verified Customer

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Clean friendly easy appointments knowledgeable staff and mechanics nice new automated system informing you about your vehicle mechanics nice new automated system informing you about your vehicle More

by DBIALCZAK Verified Customer Verified Customer

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Always decent service. . Cost little high compared to some places.. dry friendly staff and service department . Cost little high compared to some places.. dry friendly staff and service department More

by JEFF.MCCREA Verified Customer Verified Customer

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2 hour estimate by advisor turned into a 4 hour wait. Offered me a 15% discount instead of 20% discount as advertised. Offered me a 15% discount instead of 20% discount as advertised. More

by CECELIADON Verified Customer Verified Customer

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I love my car and I am very happy with it but this time when I was there he told me l should have a tire balance it only has 9000 miles on it and I barely drive it on the highway. I know that it was just a when I was there he told me l should have a tire balance it only has 9000 miles on it and I barely drive it on the highway. I know that it was just a up sale. Then l had a low tire and they said it was a leak which could not be fixed and I had to buy a new tire. I told them I really didn’t have the money right now and to just fill it up and it held until Monday of this week. I took it in to my garage and they said it had a nail and plugged it. I could have picked the nail up with in the time that it was there. But l believe it just needed air. I felt that he was just trying to up sale and that l am a stupid old lady. I’m in the same kind of work with up grading but l really believe that the sales team would be trained a little more More

by RJFLIPSE0 Verified Customer Verified Customer

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john wong and the service crew are wonderful and efficient. i love this place and refuse to go anywhere else!! efficient. i love this place and refuse to go anywhere else!! More

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