John Wong

Brought my 2025 4Runner in for the 15K service and everything was smooth from start to finish. They got me in on time, explained what was being done, and had the truck finished when they said it would everything was smooth from start to finish. They got me in on time, explained what was being done, and had the truck finished when they said it would be. No upsell pressure—just solid work and great communication. Highly recommend. More

by achtung82 Verified Customer Verified Customer

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The dealership is beautiful, super organized and had friendly service. I love the text that indicates needed service etc. Highly recommend!! friendly service. I love the text that indicates needed service etc. Highly recommend!! More

by SIGGIEZ Verified Customer Verified Customer

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I do not appreciate upselling I asked for just an oil change he tried to slip in an extra service of tire rotation and inspection. I do appreciate the offer but I specifically said oil change only and wh change he tried to slip in an extra service of tire rotation and inspection. I do appreciate the offer but I specifically said oil change only and when he told me the price and service it was with inspection and tire rotation and I had to tell him I clearly said I only want a oil change today because I had personally jus rotated the tires and changed the brakes so I do not appreciate that al all when I clearly said no to those options and he still tried to slip them in like I wouldnt notice and that’s very shady business practice! More

by ANDSWEI Verified Customer Verified Customer

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John streamlined the service of my Crown starting with making the appointment via text. John was waiting for me when I arrived and explained everything. My car was ready so fast! I will continue to use F making the appointment via text. John was waiting for me when I arrived and explained everything. My car was ready so fast! I will continue to use Findlay Toyota for all my car needs. More

by CORV Verified Customer Verified Customer

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Disappointing. Regular maintenance and replace brake fluid took over 3 hours when I was told about 2. Regular maintenance and replace brake fluid took over 3 hours when I was told about 2. More

by LVFUTURESTARS Verified Customer Verified Customer

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The purchase of the vehicle was an absolute abortion and I would never purchase from them again. The service department has been doing well on both my experiences. I would never purchase from them again. The service department has been doing well on both my experiences. More

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We came in last month without an appointment to have a turn signal light bulb replaced and John Wong expedited the process. He has helped us several times in the past and is an outstanding employee. turn signal light bulb replaced and John Wong expedited the process. He has helped us several times in the past and is an outstanding employee. More

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Everyone is so nice here. Even if they aren’t working directly with you. An employee even helped me figure out the coffee/hot water station! The only thing I’d suggest is perh Even if they aren’t working directly with you. An employee even helped me figure out the coffee/hot water station! The only thing I’d suggest is perhaps other options to watch on the televisions (not everyone is into sports and news) Perhaps a nice enclosed outdoor (nonsmoking) area to sit as well when the weather is nice. I am happy with the service though. Wait was long but they made it comfortable. And I had the choice to be driven home. But I chose to wait there. The technicians were honest and I didn’t feel like they were pressuring me to pay for more work than the car needed. More

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I've been taking my Toyota to Findlay service dept. since I moved to Vegas in 2018. They have always taken very good care if my car and I appreciate them very much. since I moved to Vegas in 2018. They have always taken very good care if my car and I appreciate them very much. More

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John was very easy to work with and I had no issues with my visit. my visit. More

by ALNELDOM Verified Customer Verified Customer

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