John NeSmith | Page 3

Excellent customer service especially John Nesmith and Jay Valdez went out of their way to assist Jay Valdez went out of their way to assist More

by BALISIJR Verified Customer Verified Customer

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We always get prompt and honest service. We look forward to buying our next hybrid Prius from your dealership. We look forward to buying our next hybrid Prius from your dealership. More

by jrae711 Verified Customer Verified Customer

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Toyota Vallejo is our go to dealership & service department. They have always been reliable, courteous, giving us good service & advice. The only area I could see that needed an improvement was t department. They have always been reliable, courteous, giving us good service & advice. The only area I could see that needed an improvement was the fact that they didn’t have the proper size tire needed for my Prius Prime in stock. It had to be ordered & put on the vehicle the next day. One would think to be better organized that you could always have at least 2 tires in stock so when a customer comes in with a flat tire it can be replaced immediately and still order the same number of tires used, be it 1 or 2, to replace your in stock supply & be ready for the next catastrophe. As it was, you had to order a Lyft driver to come pick me up & take home & then the following day you had to again order a Lyft driver to pick me up to get me back to the dealership to pick up my car. It seems to me to be a waste of a good deal of time & your money. Also, I’d like to question the quality of those tires for the Prius Prime. The tire that went flat and/or was obliterated was only 1 1/2 years old. Not to mention that I had just had my vehicle in the week before for its routine maintenance care. Apparently the tires looked just fine at that time. Thank you for giving me the opportunity to air my concerns. More

by elainemq Verified Customer Verified Customer

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Service Writer John Nesmith was very courteous, helpful and quick in handling the servicing of my vehicle. and quick in handling the servicing of my vehicle. More

by TMSIAN Verified Customer Verified Customer

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This Toyota dealership is always great, friendly helpful, and informational. Great cars great customer service and clean location too! I like coming here highly recommend to everyone! and informational. Great cars great customer service and clean location too! I like coming here highly recommend to everyone! More

by cire_sf Verified Customer Verified Customer

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Loved the Starbucks coffee while you wait. Staff at the Toyota Vallejo are friendly, knowledgeable and professional. I am never bored while I wait for my Tacoma. Comfortable seating and a f Staff at the Toyota Vallejo are friendly, knowledgeable and professional. I am never bored while I wait for my Tacoma. Comfortable seating and a friendly atmosphere all throughout the building. Good job! More

by vizcarramiles Verified Customer Verified Customer

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You have the best advisor by the name John Nesmith. He really takes care of your customer. I will keep coming back at Toyota Vallejo as long as John is there to help me. He really takes care of your customer. I will keep coming back at Toyota Vallejo as long as John is there to help me. More

by tayta68 Verified Customer Verified Customer

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Wonderful experience every time, great and fast service. Thank you Toyota Vallejo for making my life easier! Thank you Toyota Vallejo for making my life easier! More

by YESYKARIMIAN Verified Customer Verified Customer

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