Miko Duque
Miko Duque at Toyota Vallejo

Miko Duque

ASM

Toyota Vallejo

201 Auto Mall Columbus Pkwy
Vallejo, CA 94591

Contact Me
4.9
61 Reviews

Hi, my name is Miko Duque, and I’m a Service Advisor at Toyota Vallejo. My goal is to make car service simple and stress-free by clearly explaining what your vehicle needs and ensuring it’s taken care of properly. I enjoy building trust with my customers and helping them keep their cars safe and reliable on the road.

Dealership Experience

4 yrs, 6 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

Tagalog Tagalog

4.9

61 Reviews

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61 Reviews of Miko Duque

September 12, 2026

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Employee Rating

Civics was very professional in getting me signed in an alerted me about the prepay special program for oil change services. A great deal that is hard to pass up savings like this. I purchased the service More

by rdrojaz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Dunhams, Yazbeth Gonzalez, Vivica Perez , Brian Wibben

September 04, 2026

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Employee Rating

The service rep, Miko, was helpful. He was able to get me a loaner car since my car wouldn’t be finished with service by the end of the day, I came in for my 30k tune up. Cost is almost More

by JOANNE.CABURAL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Lewis

Sep 09, 2026

Toyota Vallejo responded

We sincerely apologize for not communicating that we were unable to replace the cabin air filter because the glove box was locked. We understand how frustrating it was to discover this only after you had already picked up your vehicle, especially since it resulted in you having to make another trip back to the service department. We should have clearly explained at the time of pickup that this service had not been completed and why and we understand that your time is valuable. We appreciate you bringing this to our attention, and we’re sorry for the inconvenience this caused. We will use your feedback as an opportunity to improve our communication and ensure situations like this are handled better in the future.

August 23, 2026

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Great service… knowledgeable and informative. Kept me in the loop! Highly recommend Toyota of Vallejo! More

by janicecw
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Recommend Dealer
Yes

August 22, 2026

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Miko did a great job explaining everything without trying to upsell services that were not needed. More

by allmori
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Recommend Dealer
Yes

August 06, 2026

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Very good service and friendly staff. The waiting room is very relaxing with your coffee while you wait for your car. More

by Alex
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Recommend Dealer
Yes

July 29, 2026

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Toyota Vallejo, specifically Wayne was able to match the price/cost of the Corolla Hybrid that we were about to make the purchase at Toyota Oakland. We wanted to buy local, so with much ease, Wayne and his More

by spidyigi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Wibben, Wayne Tarlton

July 26, 2026

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El servicio que dan no es muy bueno la información es confusa y algunos de los empleados que tienen dan pésimo servicio o no saben explicar ya sea en inglés o español More

by mikemiguel77
Service Price Transparency
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Recommend Dealer
No
Jul 30, 2026

Toyota Vallejo responded

Gracias por tomarse el tiempo de compartir sus comentarios con nosotros. Agradecemos su opinión y siempre buscamos maneras de mejorar la experiencia que ofrecemos a nuestros clientes. Entendemos que puede ser frustrante cuando la información no es tan clara como se espera, y lamentamos saber que su experiencia no cumplió con sus expectativas. Hemos compartido sus comentarios con nuestro equipo para seguir mejorando nuestra comunicación y la calidad de nuestro servicio al cliente. También queremos mencionar que las transacciones que involucran compañías de seguros en ocasiones pueden tomar un poco más de tiempo, ya que requieren procesos adicionales de revisión y aprobación por parte de la aseguradora. Aunque hacemos todo lo posible por avanzar el proceso lo más rápido posible, algunos tiempos de espera dependen directamente de los procedimientos de la compañía de seguros. Gracias nuevamente por sus comentarios. Valoramos la oportunidad de atenderle y esperamos poder brindarle una mejor experiencia en el futuro.

July 17, 2026

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Employee Rating

Daniel & Chris were very professional, kind , and efficient . Thank you Toyota for having awesome employees with compassion and understanding. More

by love_chesiree
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 14, 2026

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Miko is a great reflection on service for this location! The atmosphere is always pleasant! More

by Anonymous
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Escalante, Sheri Wright

July 04, 2026

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Employee Rating

Sherri in rentals made got me in a rental in less than 10 minutes so that I wouldn't be carless while my truck received maintenance and repairs. Miko went above and beyond to accommodate my needs, inform me More

by CRISTINACESPEDES1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miko, Sherri and Escalante

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