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John Lomando
John Lomando at Dana Ford Lincoln
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John Lomando

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
115 Reviews
4.7

115 Reviews

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115 Reviews of John Lomando

June 05, 2024

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Employee Rating

everyone is very pleasant and helpful to deal with my questions were answered when asked More

by prayerv@yahoo.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Theresa McMahon, Danielle Barbaria, Collin Romer , Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace , Joseph Castera , Diana Latella

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Jun 05, 2024

Dana Ford Lincoln responded

Thank you for the great review! We're so glad our Dana Ford team was able to answer all your questions and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

May 30, 2024

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Employee Rating

It took a long time to get my car back finally a great job done More

by gcicero
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Irma Jace , Diana Latella

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May 31, 2024

Dana Ford Lincoln responded

Thank you for taking the time to review us. As we continue to strive to be our best, I'd like to learn more about what prevented us from earning a 5-star review. If you're willing to share, please consider reaching out to me directly. Keith Curran - Service Director - 718-983-8700 ext 297

May 30, 2024

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Employee Rating

Outstanding greeting as I arrive for service. My service asst. listened to exactly what service I neede. After enjoying the service area( coffee) my car was ready. Outstanding experience. More

by Ebredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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May 30, 2024

Dana Ford Lincoln responded

We're delighted to hear you had an outstanding experience at Dana Ford! It's great that our team listened to your needs and provided excellent service. Thanks for sharing, and we look forward to seeing you again!

May 29, 2024

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Employee Rating

John is a great guy to work with but needs help. Needs to be more proactive in communication status. More

by tscarpaci0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace

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May 30, 2024

Dana Ford Lincoln responded

We appreciate your feedback and will share this with the team. Please don't hesitate to reach out if you need anything. Thank you! - Dana Ford

May 28, 2024

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Excellent experience No hassle fix Thank you Dana ford Will definitely use this ford dealer in future More

by Anthony
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Recommend Dealer
Yes
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May 29, 2024

Dana Ford Lincoln responded

Anthony, we're delighted to hear you had an excellent experience with us at Dana Ford! Thanks for the kind words and we look forward to serving you again in the future.

May 26, 2024

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Always receive great service all around. Dealership is very clean and comfortable. Nice staff too. More

by nrsejo65
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Recommend Dealer
Yes
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May 27, 2024

Dana Ford Lincoln responded

Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels! - The Dana Ford Team

May 18, 2024

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Very professional and they issued a new loaner that was ready to go , I will recommend Dana to all my friends More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella

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May 20, 2024

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with us at Dana Ford! Your recommendation means the world to our team. Safe travels in your new loaner vehicle!

May 17, 2024

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Employee Rating

Very nice staff, they try their best to make you happy and Satisfied with in limited . More

by ROSY.JOE.LOPRESTI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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May 17, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We look forward to seeing you again! - Dana Ford

May 13, 2024

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Employee Rating

very professional, courteous, knowledgeable, and friendly. I was given the impression that my problem would be completely esolved,and it was. More

by altmark137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella

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May 14, 2024

Dana Ford Lincoln responded

Hi! We're delighted to know that you had a positive experience with us at Dana Ford and that your problem was fully resolved. Thanks for the great review!

May 12, 2024

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Employee Rating

They are extremely good at making sure that they do their job and provide good service to the customers More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Irma Jace

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May 13, 2024

Dana Ford Lincoln responded

We're glad to know you had a positive experience with our team at Dana Ford. Providing excellent service is always our goal, and we appreciate your feedback!

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