John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 18

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
214 Reviews
4.7

214 Reviews

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214 Reviews of John Kirchenbauer

April 01, 2021

Dealership Rating
Employee Rating

Always friendly and willing to help have a great attitudes and pleasant working environment They return calls when you called him always willing to give you a right to a place where you need to go a More

by PATTERSONJOYCE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Apr 02, 2021

Ken Ganley Ford Norton responded

Thank you, Joyce, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2021

Dealership Rating
Employee Rating

I had window visors added to my truck. After the visors were installed the installer noticed a very slight Crack in one of the visors. A new visor was ordered and installed a few days later at no extra cos More

by LOCO10
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Mar 31, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 26, 2021

Dealership Rating
Employee Rating

Very knowledgeable and friendly team that knows the in and outs. Down to earth folks that's a pleasure to deal with. Great service for a good price! More

by richardframe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you, Richard, for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

March 23, 2021

Dealership Rating
Employee Rating

I have worked with all these guys many times I can rely on them they’re a great team they take care of everything even with things that I don’t know about. More

by Pete.kruft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Mar 23, 2021

Ken Ganley Ford Norton responded

Pete, We appreciate your business and our team looks forward to serving you again soon!

March 22, 2021

Dealership Rating
Employee Rating

Pleasure to work with, always nice,gets the job done, enjoy doing business with them, Tom Stancil is a pleasure to do business with, always thorough and professional, great guy!! More

by cbobconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Fulton Benya, Scott Spath , Paul Asano

Mar 22, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford! We'll be sure to pass along your compliments to Tom and the rest of the team. We truly appreciate your business and hope to see you again soon!

March 22, 2021

Dealership Rating
Employee Rating

Absolutely the best service I've ever experience,every time.. I drive away thinking. They sure made it easy. In and out, no waiting. Polite and courteous. More

by tlk3062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Paul Asano, Aaron blessing Senior Master Ford technician

Mar 22, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

March 21, 2021

Dealership Rating
Employee Rating

The guys are very kind helpful. They all be smiling every time I have came to have my car look at. I like my Ford More

by sandrawilliamscarter619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano, Carly Neubert

Mar 22, 2021

Ken Ganley Ford Norton responded

Sandra, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2021

Dealership Rating
Employee Rating

Great service! Friendly and quick employees. This is not where I purchased my vehicle but I trust them and their work. I will definitely return in the future and I will recommend this dealership to family a More

by awormald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Feb 28, 2021

Ken Ganley Ford Norton responded

Hello, Our goal is to make sure everyone who walks through the door leaves happy, and it's great to hear our staff is always quick, friendly, and trustworthy. Thanks for choosing Ganley Ford! We look forward to helping with all your future needs.

February 20, 2021

Dealership Rating
Employee Rating

Never have any problem getting my car in when we have an issue with it. Service Dept workers are always great to clearly explain to us what will need fixed, and the cost prior to starting any repairs on our More

by misskarla136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Feb 20, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon, Karla!

February 18, 2021

Dealership Rating
Employee Rating

Got it in got it out! In a timely manner! The way it should be, and I found out I got a bonus, My points paid for my service! Ca chug !!!! More

by jpbarn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear John and our team were able to serve you and demonstrate our commitment to great service. It is also great to hear that our "point system" worked for you and saved you some money! If there is anything we can assist you with in the future, please let us know.

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