John Janiak | Page 7

They have been able to get my car in for service in a timely manner timely manner More

by jatrethewey68 Verified Customer Verified Customer

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I made an appointment for Service of my 2025 equinox it was the first service I had an appointment they got me right in. I had a tire rotation and oil change done before I could walk next-door and get lunc was the first service I had an appointment they got me right in. I had a tire rotation and oil change done before I could walk next-door and get lunch done at Arby’s. Great crew top to bottom gate Chevy worlds a top-notch business too work with. More

by bgddy2207 Verified Customer Verified Customer

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It's a great dealership, and easy to deal with. Nice people, and service doesn't take long to get get done Nice people, and service doesn't take long to get get done More

by cweichbrodt Verified Customer Verified Customer

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Great service. JJ is great to work with and does a fantastic job! I bring all of my vehicles here due to JJ JJ is great to work with and does a fantastic job! I bring all of my vehicles here due to JJ More

by mvervynckt Verified Customer Verified Customer

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Did a great job and gave me a ride home and and picked me up when the brake job was finished up when the brake job was finished More

by Philnewcomer Verified Customer Verified Customer

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Great smiles early in the morning! Constant heck in and not always in your face to buy something. Constant heck in and not always in your face to buy something. More

by mlgodette15 Verified Customer Verified Customer

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Worst experience ever at a repair shop. Put a hole in passengers seat. Service advisor said they didn't do it and "people try to do this to them all the time." I just left. I won't be back Put a hole in passengers seat. Service advisor said they didn't do it and "people try to do this to them all the time." I just left. I won't be back. Nor will anyone I know or have influence with. I'm still considering filing a small claims case. We'll see... More

by Joe Deckard Verified Customer Verified Customer

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I think the procedures are suspect. It takes a day to diagnose the issue. Then, the part is ordered at the end of that day supposedly. Then, they check at the end of the 2nd day whether It takes a day to diagnose the issue. Then, the part is ordered at the end of that day supposedly. Then, they check at the end of the 2nd day whether the part was received. Every single time I called to check on the status I was told that person or the mechanic was at lunch🤣 I thought I needed to use Gates because of my warranty. I’m going to do some homework to see if I can use other service stations. The ones where you drop the car in the morning and pick it up after work. More

by Idintknow Verified Customer Verified Customer

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John was very accommodating as I. had an issue on my way to North Carolina. It was totally unexpected as I had just got my car back the day before from another dealership. Just said th had an issue on my way to North Carolina. It was totally unexpected as I had just got my car back the day before from another dealership. Just said they would find out was going on and even had to deal with warranty coverage .Knowing I was traveling he did his very best to make sure my wait was as pleasant as possible. They worked very hard to.finish up the repairs and get me on my way which I appreciated so very much !!! More

by No name Verified Customer Verified Customer

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Chris and JJ in service went out of their way to make sure my needs were met. Took almost 4 weeks to solve the problem. But solved them they did, car runs fine thanks so much Do everyone at Gates, sure my needs were met. Took almost 4 weeks to solve the problem. But solved them they did, car runs fine thanks so much Do everyone at Gates, More

by Curtis Verified Customer Verified Customer

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