Dawson Kratzchmar

Why did my loan start out $7k more than the signed lien holder amount of $51,065 after my $7k down payment i visited the dealership to cancel extended warrantys a few weeks ago worked with salesman Angel . holder amount of $51,065 after my $7k down payment i visited the dealership to cancel extended warrantys a few weeks ago worked with salesman Angel . He refused to cancel any warrantys on the loan More

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Every one was pleasant to deal with and very helpful. I would highly recommend gates. Also salesman angle goes out of his way to help me. You should be very proud to have him I would highly recommend gates. Also salesman angle goes out of his way to help me. You should be very proud to have him More

by JIMKELLEY6.0LS Verified Customer Verified Customer

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Best customer service I can say, Jake was phenomenal, he took care of me with no biases. The perfect Representative. took care of me with no biases. The perfect Representative. More

by PAM.GROVE Verified Customer Verified Customer

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We always get great service from Teri! She takes excellent care of our automotive needs. Dawson was great on the paperwork side She takes excellent care of our automotive needs. Dawson was great on the paperwork side More

by ANNEHOUSE Verified Customer Verified Customer

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Great experience overall. One thing that was a little bothersome is that I was sold a vehicle with an open outstanding recall and a different part that needs to be replaced. N One thing that was a little bothersome is that I was sold a vehicle with an open outstanding recall and a different part that needs to be replaced. Neither of these were disclosed to me before the purchase. Because the part is back ordered, I won't have full functionality of my vehicle for a while. The reason I am pointing these out, is so that future customers don't end up in this same same situation. Otherwise, Jacob was very professional and had great communication. More

by gcgoodwin Verified Customer Verified Customer

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I have always leased my cars from Gates ! ! Teri Calvin is awesome. She doesn’t pressure you matter fact she really helps you out to get the best deal I won’t go to anybody but her. ! Teri Calvin is awesome. She doesn’t pressure you matter fact she really helps you out to get the best deal I won’t go to anybody but her. More

by PBOENNE3 Verified Customer Verified Customer

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They always provide great fast friendly service. Usually a short wait for service. Always quick and easy Usually a short wait for service. Always quick and easy More

by Msipocz217 Verified Customer Verified Customer

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We always get the best customer service there, from sales to financial and service department. We have bought 6 cars there. to financial and service department. We have bought 6 cars there. More

by Kat Verified Customer Verified Customer

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Did not explain how costly the EV will be. Did not explain what my warranties were. Did not explain what my warranties were. More

by MOURJONISHELL Verified Customer Verified Customer

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Jim Pogitius is an amazing car salesman as long as he is with gates I will continue to purchase a vehicle and refer to other as well and thank you Jim 😀 with gates I will continue to purchase a vehicle and refer to other as well and thank you Jim 😀 More

by SHEILAREE1969 Verified Customer Verified Customer

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