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John Gordon
John Gordon at Pedder Nissan

John Gordon | Page 11

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8
164 Reviews
4.8

164 Reviews

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164 Reviews of John Gordon

December 20, 2025

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Employee Rating

Came in for a tie rod recall and oil change. Fast, friendly, experienced service. Reliable More

by Rodriguezkrisha
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Dec 22, 2025

Pedder Nissan responded

"Thank you for your kind review! We pride ourselves on providing fast, friendly, and experienced service for all of our customers. We're glad to hear that your visit was reliable. We appreciate your business!"

December 18, 2025

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Employee Rating

There isn’t enough words to describe what horrible service this place gives. I will travel to another city for service before U come to Pedder Nissan. More

by Corey real
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Nuno , Jason

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Dec 21, 2025

Pedder Nissan responded

We are sorry to hear about your negative experience with our service. Please know that we strive to provide the best service possible and we would appreciate the opportunity to make things right. Your feedback is valuable and we will work to improve. Thank you.

December 15, 2025

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John was great. . He was friendly and informative every step of the way. Great service More

by rosieavila59
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Recommend Dealer
Yes
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Dec 20, 2025

Pedder Nissan responded

Thank you for your kind words, ! We are thrilled to hear that John provided you with exceptional service. We pride ourselves on our friendly and informative staff, and we're so glad that John made your experience with us a great one! Thank you for choosing us for your needs.

December 15, 2025

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Service was great, and informative. John made sure to keep me updated on my cars service. More

by dulce405g
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Recommend Dealer
Yes
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Dec 20, 2025

Pedder Nissan responded

Thank you for your kind words! We are glad to hear that our service was informative and that John kept you updated on your car's service. We strive to provide excellent customer service and appreciate your feedback. See you soon! #grateful #customerservice

December 13, 2025

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You guys are still as good as you've always been. And I still keep coming toward you guys More

by CROSS55JR
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Dec 17, 2025

Pedder Nissan responded

Thank you so much for your continued support and loyalty! We strive to provide exceptional service every time and we're thrilled to hear that we've maintained our high standards for you. We look forward to welcoming you back again soon!

December 12, 2025

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Eager to help me out and get my truck repaired. Everyone at the dealership is interested my satisfaction. More

by mackleyjca
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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December 09, 2025

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Very unhappy that I had to buy synthetic oil when I wanted regular 10-30 More

by monkmary
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Recommend Dealer
Yes
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Dec 11, 2025

Pedder Nissan responded

We apologize for any inconvenience, . Due to the quality and longevity of our synthetic oil, we highly recommend it for optimal performance and protection for your vehicle. We value your satisfaction and would be happy to discuss further.

December 08, 2025

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Outstanding customer service It's so easy to get an appointment. Reminder/follow through is done before the appointment and consistent updates during the actual service. Great job! More

by btabano
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Dec 10, 2025

Pedder Nissan responded

Thank you so much for your kind review! We are thrilled to hear that you enjoyed our outstanding customer service and convenient appointment process. Our team always strives to provide consistent updates and thorough follow-through. We truly appreciate your business and look forward to serving you again in the future!

December 08, 2025

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Excellent service every time I go. Service advisors are the best I’ve ever dealt with. Highly recommend service at Pedder Nissan! More

by jhawkins2822
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Nevarez

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Dec 10, 2025

Pedder Nissan responded

Thank you for your glowing review! Our dedicated service advisors take pride in providing excellent service every time. We're thrilled to have earned your recommendation. See you at Pedder Nissan for all your service needs!

December 07, 2025

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Employee Rating

No one returns calls. Once they sale you the car, if you have any follow-up questions or concerns they do not return calls. Very poor customer service with a lot of people More

by rochelle_busby
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 09, 2025

Pedder Nissan responded

Hi there, we apologize for the experience you had. We take customer service seriously and we will make sure to address this issue with our team. We value your feedback and strive to improve our communication.

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