John Dagnan
John Dagnan at Crest INFINITI
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John Dagnan

INFINITI Certified Sales Consultant

Crest INFINITI

6100 State Hwy 121
Frisco, TX 75034

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18 Reviews

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18 Reviews

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18 Reviews of John Dagnan

January 13, 2025

Dealership Rating
Employee Rating

Excellent customer support, with a "let me help you" attitude and professionalism. I got an update on the status of the repairs through every step. More

by j.carrasquillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Crest INFINITI responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer support team. Keeping you informed throughout the repair process is important to us, and we’re glad that we were able to meet your expectations. Your feedback is truly appreciated, and we look forward to assisting you again in the future!

December 29, 2024

Dealership Rating
Employee Rating

Thank you, John, Troy and Samuel, for making my third purchase possible and for ensuring a smooth and pleasant transition. I truly appreciate your support! 😊 More

by smith.christophe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Conkleton , Samuel Anzalone

Dec 30, 2024

Crest INFINITI responded

Thank you for the kind words! We're so happy to hear that John, Troy, and Samuel made your third purchase a smooth and pleasant experience. We truly appreciate your continued trust in us, and it was a pleasure assisting you. If you need anything else in the future, don't hesitate to reach out. Enjoy your new vehicle, and thanks again for choosing us!

July 06, 2023

Dealership Rating
Employee Rating

Cut to the chase and provided a great deal at a time when deals are in short supply More

by Not_2day_s@t@n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tux Browning , Brian Clissold

Jul 06, 2023

Crest INFINITI responded

Thank you so much for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to serving you in the future!

June 06, 2023

Dealership Rating
Employee Rating

Crest Infinity is a top dealership. I recommend visiting them when you’re ready to purchase your next vehicle. More

by mrscooper93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2023

Crest INFINITI responded

Thank you so much for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

July 03, 2022

Dealership Rating
Employee Rating

Crest has a state-of-the-art facility and very knowledgeable stakeholders that serve as employees. They have clean restrooms and a neat waiting area in their Service Department. If the vehicle se More

by idabmills
Recommend Dealer
Yes

Other Employees Tagged: Khalid Abukaram, Denilson Alvarenga

Jul 05, 2022

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 03, 2022

Dealership Rating
Employee Rating

I have had several dealings with the dealership and have always been satisfied, otherwise I would not have gone back. I believe they handled things in a businesslike fashion. While I always hope for a few More

by curtis
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Crest INFINITI responded

Thank you for your positive feedback!

March 16, 2022

Dealership Rating
Employee Rating

Josh did everything he could to get me done. But the finance team wasn't helping me lease a new vehicle. 😒 More

by Navyrob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Crest INFINITI responded

Thank you for your feedback!

May 24, 2021

Dealership Rating
Employee Rating

Twice, I’ve had the opportunity to work with Casey Little. Positive, knowledgeable and professional! A true asset to Crest Service Department. Thank You Casey More

by TraceL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 07, 2021

Dealership Rating
Employee Rating

The Sales Team (Asad Morani and Shaun Anderson) and Finance were very professional and provided me with all the details and information related to my purchase. It was a hassle - free experience. And More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asad Morani , Shaun Anderson

May 10, 2021

Crest INFINITI responded

Thank you for your positive review!

April 09, 2021

Dealership Rating
Employee Rating

Good nut not quite good enough on Zactek detail. Missed driver’s cup holder ice cream big spot, did not clean Inside console compartments at all, the Infiniti logo on the back hatch was half clean/half dir More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Crest INFINITI responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact James Saliva at Jsaliva@vtaig.com at your earliest convenience.

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