John Cusumano
John Cusumano at Paul Conte Cadillac
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John Cusumano

Cadillac Service Advisor

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.8
575 Reviews
4.8

575 Reviews

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575 Reviews of John Cusumano

February 05, 2025

Dealership Rating
Employee Rating

John is very good and very helpful, he keeps you informed about your care and gets you the best price! Th e staff and service department are very good . The whole team treats you like family More

by J S
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 03, 2025

Dealership Rating
Employee Rating

efficient courtesy,,very upfront and friendly! i feel like family at paul conte ! thank u More

by lorijill62
Service Price Transparency
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Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

rear camera was not fixed after second time bringing it in, car rental was terrible More

by DCMASONRY05
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Feb 03, 2025

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue while servicing your vehicle. We have a fleet of 60 new Cadillac loaners. Sometimes due to availability, we have to rely on rental vehicles from an outside agency. If you would like to speak about your experience further please contact me. Shai Nadav Service Director 516.868.0530

January 30, 2025

Dealership Rating
Employee Rating

Service is always prompt and courteous The staff is efficient and knowledgeable I am very satisfied More

by LILI1621
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 30, 2025

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Employee Rating

Horrible experience purchasing a car. I Would never recommend this dealership. Great car bad dealership. It was the worst experience I have ever been a part of in purchasing a vehicl More

by mg5421
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 31, 2025

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had a bad experience. Could you please contact me? Shai Nadav Service Director 516.868.0530

January 29, 2025

Dealership Rating
Employee Rating

John was extremely helpful and pleasant to deal with. Very professional in his handling of my issues More

by gary.kimmelman
Service Price Transparency
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Recommend Dealer
Yes

January 26, 2025

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Employee Rating

Very professional. Pat is like family.the service department always gives me great service. I have been buying cars from paul conte cadillac for 35 years More

by AULETA
Trade-in Experience
Recommend Dealer
Yes

January 22, 2025

Dealership Rating
Employee Rating

John and Danny both (the Service team members I have worked with most over the many years I've been leasing Cadillacs from Paul Conte) have been great to work with and the Service Department is a key f More

by louismezzina
Recommend Dealer
Yes

January 13, 2025

Dealership Rating
Employee Rating

I have been a customer of the Paul Conte dealership for many years.. I bought 2 cars from them and was satisfied both times…….sales people friendly….. More

by MEMACAPOZZOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 07, 2025

Dealership Rating
Employee Rating

I am currently leasing my 4th Cadillac and the service department has been exceptional. I recommend Paul Conte Cadillac More

by TOC5302
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service , Sam Manning

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