John Cusumano
John Cusumano at Paul Conte Cadillac

John Cusumano | Page 10

Cadillac Service Advisor

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

Contact Me
4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of John Cusumano

March 01, 2025

Dealership Rating
Employee Rating

Excellent Service center. Very courteous and professional. A sincere pleasure to have my car serviced. More

by JOHN-M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2025

Dealership Rating
Employee Rating

Friendly atmosphere. Courteous personnel. Clean environment. Great service. Knowledgeable technicians. Paul Conte is my go to Cadillac dealer. More

by antoinettewwinslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

February 27, 2025

Dealership Rating
Employee Rating

I have a little over 1 year remaining on a 39 month lease for my XT-5 and I will be back to Paul Conte Cadillac for a 2026 Cadillac. In-between leasing a new Cadillac about every 3 years for more than 25 ye More

by louismezzina
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

February 19, 2025

Dealership Rating
Employee Rating

Danny and John are a pleasure to work with. Never a problem getting an appointment and always a clear explanation of the work performed. I highly recommend them to anyone needing to have a Cadi More

by Fepstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

February 15, 2025

Dealership Rating
Employee Rating

With the Work load they have in supporting a product with many issues they do a fantastic job with limited resources. More

by Monty25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 10, 2025

Dealership Rating
Employee Rating

I have always used Cadillac Service. They are smart, kind, personable and welcoming. It has always been a good experience dealing with the team. More

by lbosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 05, 2025

Dealership Rating
Employee Rating

John is very good and very helpful, he keeps you informed about your care and gets you the best price! Th e staff and service department are very good . The whole team treats you like family More

by J S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 03, 2025

Dealership Rating
Employee Rating

efficient courtesy,,very upfront and friendly! i feel like family at paul conte ! thank u More

by lorijill62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

rear camera was not fixed after second time bringing it in, car rental was terrible More

by DCMASONRY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue while servicing your vehicle. We have a fleet of 60 new Cadillac loaners. Sometimes due to availability, we have to rely on rental vehicles from an outside agency. If you would like to speak about your experience further please contact me. Shai Nadav Service Director 516.868.0530

January 30, 2025

Dealership Rating
Employee Rating

Service is always prompt and courteous The staff is efficient and knowledgeable I am very satisfied More

by LILI1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
10
...

Dealership Inventory (212 Vehicles)

used 2025 Land Rover Range Rover car, priced at $110,995
2025 Land Rover Range Rover
used
White exterior
Automatic
All-wheel Drive
used 2022 Cadillac CT5-V car, priced at $40,585
2022 Cadillac CT5-V
used
Rift Metallic exterior
Automatic
Rear-wheel Drive
used 2024 Cadillac XT6 car, priced at $42,995
2024 Cadillac XT6
used
Argent Silver Metallic exterior
Automatic
All-wheel Drive
used 2020 Porsche Taycan car, priced at $58,795
2020 Porsche Taycan
used
White exterior
Automatic
All-wheel Drive
used 2022 Cadillac XT4 car, priced at $22,995
2022 Cadillac XT4
used
Stellar Black Metallic Gb8 exterior
Automatic
Front-wheel Drive
used 2024 Ford Bronco Sport car, priced at $30,585
2024 Ford Bronco Sport
used
Shadow Black exterior
Automatic
Four-wheel Drive