John Cortese | Page 8

I was extremely pleased with all involved Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purc Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purchased over 10 vehicles in the past 6 years More

by ferraritours21 Verified Customer Verified Customer

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Quick, efficient, painless Purchasing a Raptor from Cortese Auto Block, was a good experience. Every one was extremely helpful and knowledgeable. I will continue to purchase f Purchasing a Raptor from Cortese Auto Block, was a good experience. Every one was extremely helpful and knowledgeable. I will continue to purchase from this fine establishment. More

by ferraritours21 Verified Customer Verified Customer

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Quick My experience was the same as before. They took my statement about what I thought was going on with my vehicle, and called me to tell me something els My experience was the same as before. They took my statement about what I thought was going on with my vehicle, and called me to tell me something else was wrong with it. More

by nathaniellarkin Verified Customer Verified Customer

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Purchased a new Ford Explorer Terrific experience from start to finish. We were shown the vehicles that fit our criteria, test drove them, and then were shown the numbers for both Terrific experience from start to finish. We were shown the vehicles that fit our criteria, test drove them, and then were shown the numbers for both options, lease and buy. We were helped through the process of deciding which was the best option for us. Very happy with our decision and feel we got a great car at a great price. More

by mikem Verified Customer Verified Customer

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Amazing Customer Service from Victor Bay Victor Bay is by far the most efficient, kind, and talented sales person I have ever done with business with. His knowledge of the Ford Explorer was e Victor Bay is by far the most efficient, kind, and talented sales person I have ever done with business with. His knowledge of the Ford Explorer was extremely advanced and made me feel more than comfortable leasing my new Ford Explorer. This Ford Explorer by far exceeds my previous vehicle, which was a BMW X5 that had more issues and repairs than I could count. I will forever buy or lease my vehicles only from Victor Bay and the Cortese team. More

by rmchugh1234 Verified Customer Verified Customer

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Victor Bay sales did a great job/No pressure.thorough Great service/detail/No pressure...Quality Car(Taurus) at a great price. .Victor Bay is an outstanding rep and made me feel very comfortable during sa Great service/detail/No pressure...Quality Car(Taurus) at a great price. .Victor Bay is an outstanding rep and made me feel very comfortable during sales process.. More

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Rude, unprofessional, immature sales staff From unanswered emails, unreturned calls and voicemails to rude, pushy sales staff who will not even offer you all of the standard factory rebates, yo From unanswered emails, unreturned calls and voicemails to rude, pushy sales staff who will not even offer you all of the standard factory rebates, you can run in any direction and find a better deal with better service at literally any Rochester-area Ford dealer. More

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Great job! Very convenient. Darren does a great job with customer service and communication. The oil change, inspection, and tire rotation was completed in a very reasonable t Darren does a great job with customer service and communication. The oil change, inspection, and tire rotation was completed in a very reasonable time frame. I've had good experiences in the past as well. Thanks for the great service. -Jon Donner More

by jon donner Verified Customer Verified Customer

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Cat's Meow This was a routine first check on my leased Ford C-Max Hybrid. I was greeted courteously and the work was done quickly. I'm perfectly satisfied and wi This was a routine first check on my leased Ford C-Max Hybrid. I was greeted courteously and the work was done quickly. I'm perfectly satisfied and will return. Al was hearty and friendly but also business-like, which I appreciate. The billing area took good care of my credit card case with several cards in it. They called me and did all the age and right things for me. More

by mchapin2 Verified Customer Verified Customer

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Inside cleaning Was not completely satisfied with job done. Seat look like they never got cleaned. They was a scratch in the inside trunk that was not there. Was not completely satisfied with job done. Seat look like they never got cleaned. They was a scratch in the inside trunk that was not there. More

by ad3ramos Verified Customer Verified Customer

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