John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 26

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
338 Reviews
4.9

338 Reviews

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338 Reviews of John Chapman

March 25, 2021

Dealership Rating

Aaron did a great job at walking me through the car I was interested in. He went and sat in the truck as I drilled him with questions and answered them very well and with honesty. I drove a long way to get t More

by eric_evans5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you, Eric! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford and congratulations on your new vehicle!

March 25, 2021

Dealership Rating
Employee Rating

Great dealer to work with! I would highly recommend to anyone in the market for a new vehicle. My salesman was very knowledgeable and helpful! A+ experience all the way around! More

by icater4u912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 24, 2021

Dealership Rating

Everyone was very helpful I haven’t had service done to it yet but they were very friendly I only wish I can get remote start for the year I have 2018 More

by Roberta Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham, Carly Neubert

Mar 25, 2021

Ken Ganley Ford Norton responded

Thank you, Roberta, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

March 19, 2021

Dealership Rating
Employee Rating

This was either my 6 lease or purchase with the team. The team is professional, helpful, great communicators, and provide a wonderful experience. Many thanks, you have a customer for life. More

by KKNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Carly Neubert

Mar 20, 2021

Ken Ganley Ford Norton responded

Congratulations on your new vehicle. Thank you for your fantastic feedback on your recent visit to Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We thank you for your loyalty. We look forward to continuing to have you as one of our valued customers for many years to come.

March 17, 2021

Dealership Rating
Employee Rating

Had a very relaxed and pleasant purchase experience with Ganley Ford. Tom was easy to work with on finding the exact vehicle for my wife and i. More

by JMSC157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Fulton Benya , Carly Neubert

Mar 18, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford. Your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again!

March 12, 2021

Dealership Rating
Employee Rating

Desmond and Franco worked hard together with John to provide the product and the price needed to get us into the best available vehicle at the best price. More

by john@brokenchainsministry.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova , Carly Neubert

Mar 12, 2021

Ken Ganley Ford Norton responded

John, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 06, 2021

Dealership Rating
Employee Rating

They had just what I wanted plus a friendly, quick transaction. I left Ganley Ford that afternoon as happy (maybe happier) as in the previous 3 Ford purchases. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience! Congratulations on your new Ford! Please let us know if we can be of any further assistance. We're always happy to help.

February 26, 2021

Dealership Rating

I had a great experience at Ganley Ford Barberton when leasing my new 2021 F150. My salesman Franco was great to work with. I would recommend Ganley Ford to others. More

by brandydanielle319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Carly Neubert

Feb 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco and the team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

February 25, 2021

Dealership Rating
Employee Rating

Best car buying experience ever. Staff took the time to really understand my unique situation and found an affordable, creative solution... fast! When I returned the next day the vehicle and all the paperw More

by dladines
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Kevin Kneebusch , Ken Steel, Paige

Feb 25, 2021

Ken Ganley Ford Norton responded

We are so pleased to hear that Ken Steel & the rest of our staff gave you the best car experience ever! Thank you for your business & for trusting us to help you with your unique situation! Please let Ken know if there's anything else that we can do for you! And enjoy your new vehicle!

February 19, 2021

Dealership Rating

We purchased a used car from Hanley Ford and it was exactly what we were looking for. The car was just like it was discribed on line and everyone there was very nice and professional. More

by bertisond
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Steel

Feb 19, 2021

Ken Ganley Ford Norton responded

Thank you so much for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

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