John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 17

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
338 Reviews
4.9

338 Reviews

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338 Reviews of John Chapman

May 28, 2022

Dealership Rating
Employee Rating

Tony is amazing. We went a Little over budget but he got me in a vehicle I absolutely love. Tony and the rest of the team were so easy to work with and had me in a More

by Mark.spaz77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Brandon Taylor-Mitchell

May 31, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tony here at Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2022

Dealership Rating
Employee Rating

Outstanding salesperson. Everyone was helpful and such a nice dealership. Very pleased with my buying experience More

by Bigwin56f100
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham

May 23, 2022

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2022

Dealership Rating
Employee Rating

Denny was great to work with and the whole team made the car buying experience pleasant! More

by paigenicole.moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Kevin Kneebusch , Denny Krochmal

May 15, 2022

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2022

Dealership Rating
Employee Rating

Tony was patient and knew what questions to ask and how to answer ours. Excellent experience. We love their service and parts folks too. More

by tozbolt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 15, 2022

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2022

Dealership Rating
Employee Rating

Des was great to work with. Genuinely good guy, would definitely work with him again. I got my Bronco faster than anticipated with no issues from Ganley. More

by rosseblakely
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Brandon Taylor-Mitchell

May 04, 2022

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

May 02, 2022

Dealership Rating
Employee Rating

I was looking for a vehicle that was priced fairly and in great shape. Franco was Super helpful. The whole process was fast and friendly… And absolutely no pressure to buy. More

by c.john.t
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Brandon Taylor-Mitchell

May 04, 2022

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 04, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2022

Dealership Rating
Employee Rating

Best sales and service completely satisfied Very smooth from the beginning to delivery time Love my new Ford More

by mschneides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

May 01, 2022

Dealership Rating

Great service, Very attention to details. And willing to get a comfortable point to go through with the deal. More

by Cafleo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

May 02, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2022

Dealership Rating
Employee Rating

Everyone is so friendly. Franco had everything waiting for me. Craig in finance got me in and out very quickly. Highly recommend this dealership! More

by wild4kittys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 01, 2022

wild4kittys responded

Thanknyou Ganley Ford!

April 30, 2022

Dealership Rating
Employee Rating

This is my fourth Ford from Ken Ganley Ford and from Desmond! They continue to provide the best customer service and make my vision a reality!! They truly go above and beyond for their customers 💖 More

by Sholm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Desmond was able to assist you with your fourth Ford. Congratulations!

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