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John Chapman
338 Reviews
338 Reviews
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338 Reviews of John Chapman
June 30, 2023
Desmond is the best, he made it possible for us to get an allocation on a special order truck! Took delivery of it today!! We’ve purchased 5 vehicles over the years from Des at Ken Ganley Ford in Norton, He allocation on a special order truck! Took delivery of it today!! We’ve purchased 5 vehicles over the years from Des at Ken Ganley Ford in Norton, He always treats us right and has gone above and beyond for us. From sales to the service department, I have never had a bad experience. Highly recommend Desmond if you’re looking for a vehicle. More
by Missylea
Other Employees Tagged: Desmond Norvell, Craig Douglas, John Kirchenbauer , David Smeal II
June 22, 2023
Must say I am very impressed with Franco and company. They were friendly, helpful and prepared..to show and sell. They were friendly, helpful and prepared..to show and sell. More
by randyweltman
Other Employees Tagged: Franco D. Casalinova , Brandon Taylor-Mitchell
June 20, 2023
Communication was terrible during the whole process. I constantly had to call for updates instead of getting calls back. Update: Received a call and they apologized profusely for the communication issu I constantly had to call for updates instead of getting calls back. Update: Received a call and they apologized profusely for the communication issues. I will be bringing my truck back in the future for sure. More
by dmurf05
Verified CustomerOther Employees Tagged: Scott Spath
June 17, 2023
Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More
by Clinton Hornik
Other Employees Tagged: Tom Stancil, Tom Yerace, Craig Douglas, John Kirchenbauer, Kevin Kneebusch, Matt Palffy , Joe Peticca
June 08, 2023
Great place great service very helpful makes sales and service easy. Just got my second vehicle and am very satisfied service easy. Just got my second vehicle and am very satisfied More
by PNMC53
Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell
June 08, 2023
Recently bought a new Explorer. Everyone was friendly and informative, Sales, Parts, Service and Managers were all great. Will buy from them again. Everyone was friendly and informative, Sales, Parts, Service and Managers were all great. Will buy from them again. More
by bergerwr
Other Employees Tagged: Craig Douglas, Scott Spath , Christian Rodriguez, Doug. Parts.
June 05, 2023
Thank you Franco for your help locating me the new 2023 Bronco sport . I am very happy! Bronco sport . I am very happy! More
by mtt421
Other Employees Tagged: Franco D. Casalinova, Craig Douglas
June 01, 2023
I was taken care of by Christian Rodriguez and John Chapman (mgr). They were very courteous and willing to make you comfortable in the process. Chapman (mgr). They were very courteous and willing to make you comfortable in the process. More
by Theboss5058
Other Employees Tagged: Craig Douglas , Christian Rodriguez
May 23, 2023
Ken Ganley Ford finds the vehicle I need. Always a quick and smooth sale. Thanks Franco! Always a quick and smooth sale. Thanks Franco! More
by firecauses
Other Employees Tagged: Desmond Norvell, Franco D. Casalinova
May 20, 2023
Excellent service and great buying experience. Desmond was great! I would definitely buy again from Ken Ganley Ford Norton. Desmond was great! I would definitely buy again from Ken Ganley Ford Norton. More
by mtatpar4
Other Employees Tagged: Desmond Norvell , Brandon Taylor-Mitchell
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