Dealership Experience
25 yrs, 10 mos
Industry Experience
25 yrs, 10 mos
389 Reviews
Write a Review389 Reviews of John Caruso
May 05, 2013
Extremely professional, and highly informative, all of the sales and service team that I had the pleasure of working with went above and beyond in the customer service area. They gave great suggestions, the sales and service team that I had the pleasure of working with went above and beyond in the customer service area. They gave great suggestions, rewarded loyalty, and were extremely efficient. I would recommend this dealership to anyone I know. More
Other Employees Tagged: Ken Delk , Fred Palmer
May 01, 2013
My experience with Ganley BMW was efficent. My salesamn John Carusoe was extremely delightful. The customer service I experience is worth sharing with colleagues and family. I have been a returning custome John Carusoe was extremely delightful. The customer service I experience is worth sharing with colleagues and family. I have been a returning customer with John Carusoe for the last 7 years along with my sister. The General Manager is very in touch with the operations and the customers. He is present during the transactions which proves the interaction of customer service is a primary value of their mission. John Caruscoe displays both trust and integrity which is needed when you are dealing with the public. I am a very satisfied customer who will return to this dealership for all of my automobile needs. I will continue to send John cleints as I have in the past. More
Other Employees Tagged: Finace Employee great customer service
April 10, 2013
The staff at Ganley BMW go out of their way to understand your needs and try to fit them into a good deal. Frank Steffen and John Caruso were there to answer every question, look at every alternative and nev your needs and try to fit them into a good deal. Frank Steffen and John Caruso were there to answer every question, look at every alternative and never made me feel pressured in any way. Their service continued after the sale was completed. Would unquestionably recommend this dealership to anyone. More
April 07, 2013
This is the third BMW I have leased/purchasded from John Caruso. The details he provides in both the pre-sale explaination of options, which effectively helped me decide my best purchase option, and the po Caruso. The details he provides in both the pre-sale explaination of options, which effectively helped me decide my best purchase option, and the post closing car instructions were all excellent. I drove away completely satisfied (again). More
March 29, 2013
The Ganley BMW Team was exceptional;. Our Client Advisor, John Caruso styaed the course, understood how important it was to us to make the best decision we could, and came through in the end with a great new John Caruso styaed the course, understood how important it was to us to make the best decision we could, and came through in the end with a great new vehicle at a price that was right for us. This is our second BMW purchase in 16 months. We will be back! More
Other Employees Tagged: Robert Strecker , The Finance Guy was great! Ken Delk was friendly and good representive of the Ganley Team as well.
March 28, 2013
My salesmen was helpful, patient, and friendly. Made the experience very easy for me. I also feel the explanation of the vehicle was easy and the dealership accomodated my schedule. Will recommend. experience very easy for me. I also feel the explanation of the vehicle was easy and the dealership accomodated my schedule. Will recommend. More
March 25, 2013
I have leased cars from John Caruso and Ganley BMW for over 10 years, and each time my experience exceeds the last. John e-mailed me about customer loyalty and other incentives I was eligible for, and I over 10 years, and each time my experience exceeds the last. John e-mailed me about customer loyalty and other incentives I was eligible for, and I ended up reducing the least payment on my 2013 535i by nearly $100/month. I wuold highly recommend Ganley BMW and John Caruso. More
February 27, 2013
John and Mike H. & Mike L are excellent to work with. They make car buying fun and enjoyable. Mike Lepre is great in service, he calls you back ASAP and is always helpful explaining any work required. They make car buying fun and enjoyable. Mike Lepre is great in service, he calls you back ASAP and is always helpful explaining any work required. More
Other Employees Tagged: Mike Lepre
January 20, 2013
John was extremely helpful and courteous. He was assertive without being agressive, and worked with us to come to an agreement that would be satisfactory for us both. I would highly recommend him a assertive without being agressive, and worked with us to come to an agreement that would be satisfactory for us both. I would highly recommend him as an exemplary client advisor. More

