John Caruso | Page 34

Very fast and efficient dealership willing to work with any situation. John was also very responsive and would email or call me back as soon as possible. Also appreciated being able to do most of the deali any situation. John was also very responsive and would email or call me back as soon as possible. Also appreciated being able to do most of the dealing over the phone, which saved me the drive. Would highly recommend. More

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We had purchased a 2005 BMW from John Caruso and when it came time to replace the vehicle we came back. The experience this time was as good or better than last time. We were also influenced by having exc came time to replace the vehicle we came back. The experience this time was as good or better than last time. We were also influenced by having excellent service from the Service Department - specifically Mike Lepre - that made us not only come back to BMW, but to Ganley BMW. First of all, I would recommend BMW to anyone as THE car to buy. Secondly, I would recommend anyone work with John Caruso for sales and Mike Lepre for service. Erik Parkinson handled the financial portion of our purchase and was also great. He did not push any "add ons" but made honest recommendations on what he felt was of value and what was not of value. The end-to-end experience at Ganley BMW, based on the current purchase and past purchase, was head and shoulders above any car buying/owning experience that we have had in the past. More

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Excellent experience. Very helpful. Stayed late to get our trade in valued and to close the deal. We love our car and will be back for our next. our trade in valued and to close the deal. We love our car and will be back for our next. More

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Bottom line, we got the car we wanted at the price we had in mind. Key aspects: 1. John is very responsive by email or phone; we did not always experience it this way at other dealerships! 2. Robert helpe in mind. Key aspects: 1. John is very responsive by email or phone; we did not always experience it this way at other dealerships! 2. Robert helped finalize the deal with John and made sure the car was prepped appropriately. 3. Erik is direct and easy to work with More

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Everyone I dealt with knew exactly what they were doing and got the job done professionally. My deal started with an email to John Caruso which was promptly replied to and set forth a detailed quote for b and got the job done professionally. My deal started with an email to John Caruso which was promptly replied to and set forth a detailed quote for both the lease of a new BMW 5 series and the early end to my existing lease. There was no BS and no drama ; just a comprehensive proposal covering every detail of both transactions that was better than I expected based on the extensive online research I had done..I got to the dealership at 11:30 am, talked with John, looked at two cars,reached an agreement, had the paperwork completed, the car detailed and was on my way home by mid afternoon. All was expedited to save me 160 mile round trip to return to pick up the car. There was no negative to this experience More

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I just picked up my new X3 today. The overall experience was great. I visited the dealership earlier in the month and worked with John Caruso. I also met Frank and Bob. What stands ou experience was great. I visited the dealership earlier in the month and worked with John Caruso. I also met Frank and Bob. What stands out at this dealership is how friendly everyone is. The staff here are just very warm and shared my excitement about getting my first BMW. I shared the specifications for the vehicle I wanted and the offer I wanted to make. The offer was accepted. I know that I got a fantastic vehicle at a great price and the experience was hassle free. The vehicle was delivered today. They are not normally open on Sundays but BMW had a special promotional event this weekend and Ganley BMW opened on Sunday to allow customers to get their vehicles. John spent a lot of time reviewing the features of the vehicle with me. There really are a lot of features with BMW's computer system and it was a huge help to have John demonstrate the options and help me to get things set up. I am thrilled with my X3! More

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This is the 3rd BMW I have purchased from Ganley in Middleburg Hgts. I have purchased each from John Caruso. I have enjoyed each experience because of Johns no nonsense approach. He has always been a p Middleburg Hgts. I have purchased each from John Caruso. I have enjoyed each experience because of Johns no nonsense approach. He has always been a pleasure to deal with considering car buying is not one of my favorite things to do. I hope to have more car buying experiences with John in the future. I also would like to add that everyone at the Ganley dealership has always been courteous and anxious to answer any questions I may have had. One final thought , I would also like to thank your finance manager Eric for explaining every document and walking us through the purchase agreements. Ganley has a very fine team at the dealership and I will definitely be back for my next car. More

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I recently purchased a 535i from Ganley BMW in Middlleburg Heights Ohio. It was a very pleasant experience and I am thoroughly enjoying my new car which i picked up 4 days ago! My salesman was h Middlleburg Heights Ohio. It was a very pleasant experience and I am thoroughly enjoying my new car which i picked up 4 days ago! My salesman was helpful and clearly knows the product, His name is John Caruso. He was able to locate a car outside of the state which was outfitted with all of the options which were important to me and had it here in Ohio within 5 days. The finance manager who ultimately processed my paperwork was extremely helpful and went above and beyond to help me accomplish my financing needs. He had a great sense of humor and made buying the car fun experience! More

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Visited 4 BMW dealerships in Cleveland looking for a 2013 650GC. Least amount of hassle and most honest. No gamesmanship. They obviously wanted to make money on the car but were wiling to compromise. 650GC. Least amount of hassle and most honest. No gamesmanship. They obviously wanted to make money on the car but were wiling to compromise. More

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We love our new BMW. This is our third car purchased from Ganley of Middleburg Heights and we keep coming back because of John Caruso and the entire staff. It is always a pleasure doing business here. We are Ganley of Middleburg Heights and we keep coming back because of John Caruso and the entire staff. It is always a pleasure doing business here. We are always treated well and they make all aspects of purchasing and servicing a easy. More

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