John Caruso
John Caruso at BMW of Westlake

John Caruso | Page 12

Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

Contact Me
5.0
389 Reviews

Dealership Experience

25 yrs, 11 mos

Industry Experience

25 yrs, 11 mos

5.0

389 Reviews

Write a Review

389 Reviews of John Caruso

July 20, 2021

Dealership Rating
Employee Rating

Excellent job handled all my needs in a professional way. Very satisfied excellent service. I recommend it to everyone. They kept their promises to me and Iam very happy with everyone. More

by INAS_76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Nate Lieb, Jim Strunk

Jul 20, 2021

BMW of Westlake responded

Thanks for letting us know about your positive experience with everyone and for your loyalty!

June 30, 2021

Dealership Rating
Employee Rating

Very painless process, great service .They accommodated Very painless process, great service . They accommodated my needs, felt no pressure. Their offer on the trade was the best in the area as well as the More

by Schincag
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki

Jun 30, 2021

BMW of Westlake responded

Thanks for this awesome review about BMW of Westlake!

June 29, 2021

Dealership Rating
Employee Rating

John my salesman was very helpful I love my new BMW. The buying experience was easy. More

by ggetts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

Jul 07, 2021

BMW of Westlake responded

Thank you for taking the time to write about your positive experience with John and BMW of Westlake!

June 28, 2021

Dealership Rating
Employee Rating

BMW Westlake’s service crew is never short of friendly, helpful, and on time. I am always at ease when visiting for service and looking at new vehicles. The members care genuinely about the business, and k More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen, Brittaney Quick, John Cordell , Nate Lieb, Jim Strunk

Jun 28, 2021

BMW of Westlake responded

Thanks for this fantastic review about the team at BMW of Westlake!

June 27, 2021

Dealership Rating
Employee Rating

Excellent service, attention to detail and superior consultation- all resulted in my leasing a 5th vehicle from Ganley BMW in the last 10+ years! In fact, I don't even want to try any other car brand a More

by BMW fan gal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo

Jun 27, 2021

BMW of Westlake responded

Thanks for the great review and your loyalty!

June 18, 2021

Dealership Rating
Employee Rating

Excellent sales and genius staff. Multiple purchases from this dealership over the years and have recommended them to many family and friends. Appreciate the total transparency on price, rebates, terms More

by nrgregcam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

BMW of Westlake responded

Thanks for the amazing review! We appreciate your loyalty and referrals!

June 18, 2021

Dealership Rating
Employee Rating

Nate is great! Friendly and explains what happens to your car! The car is clean and washed when I get back in. Very important to the customer! More

by KimMo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 18, 2021

BMW of Westlake responded

Thanks for the great review about Nate and BMW of Westlake!

June 03, 2021

Dealership Rating
Employee Rating

Everything was handled very efficiently and there were no problems I would call it a very positive experience overall! John Caruso did a an excellent job in our transaction that had some complications- More

by bryankissling
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Palmer

Jun 03, 2021

BMW of Westlake responded

Thanks for the great review about john and BMW of Westlake!

May 28, 2021

Dealership Rating
Employee Rating

The team that sold us our car was fantastic. John Caruso, in particular, was knowledgable, patient and a delight to work with. Highly recommend them. More

by User-70c20a2c8c
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Ian Filo

May 28, 2021

BMW of Westlake responded

Thank you for the great review about John and the team at BMW of Westlake!

May 09, 2021

Dealership Rating
Employee Rating

The dealer seemed honest and fair, they were very professional and to the point in the process. I easily would recommend them to a friend. More

by johnsBMW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

May 09, 2021

BMW of Westlake responded

Thank you for this positive recommendation about BMW of Westlake!

...
12
...

Dealership Inventory (207 Vehicles)

new 2026 BMW 330 car, priced at $55,412
2026 BMW 330
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW M440 car, priced at $77,177
2026 BMW M440
new
Dravit Grey Metallic exterior
Automatic
All-wheel Drive
used 2023 Acura RDX car, priced at $41,436
2023 Acura RDX
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW M5 car, priced at $139,107
2026 BMW M5
new
Special Order Color exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $75,172
2026 BMW X5
new
Manhattan Green Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 530 car, priced at $75,322
2026 BMW 530
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive