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John Burzawa

Overview Reviews (77) Inventory (278)

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John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9

77 Reviews

Overview Reviews (77) Inventory (278)

4.9

77 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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77 Reviews of John Burzawa

January 20, 2026

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Employee Rating

Always very helpful. Helped me fix my car and got it done quickly same day. Helped me fix my car and got it done quickly same day. More

by hayley

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Service Time

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Recommend Dealer

Yes

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Jan 20, 2026 -

Arlington Heights Ford responded

We appreciate your feedback and are glad to hear our team could assist you promptly. Thank you for choosing Arlington Heights Ford.

January 20, 2026

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They were very friendly and they were quick to answer any and all of my questions and all of my questions More

by minchtree

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Service Time

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Recommend Dealer

Yes

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Jan 21, 2026 -

Arlington Heights Ford responded

We appreciate your kind words about our team's friendliness and responsiveness. Thank you for choosing Arlington Heights Ford. We’re here whenever you need us.

January 14, 2026

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The service was ok, but the person who helped me was awesome. It took 2.5 hours for the oil change. awesome. It took 2.5 hours for the oil change. More

by jonnyfilmboy

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jan 14, 2026 -

Arlington Heights Ford responded

We appreciate your feedback and are glad our team provided great service. We understand the wait time was longer than expected. Thank you for sharing your experience with Arlington Heights Ford.

January 08, 2026

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This scheduled service was on time and thorough, I was very pleased with the service. very pleased with the service. More

by sbrill

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Recommend Dealer

Yes

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Jan 09, 2026 -

Arlington Heights Ford responded

We appreciate your feedback and are glad the service met your expectations. Arlington Heights Ford values your satisfaction. Thank you for choosing us.

January 06, 2026

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JB was very nice and friendly. Provided excellent service. I would recommend Ford auto service to get your car repaired. Provided excellent service. I would recommend Ford auto service to get your car repaired. More

by erushing198

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 07, 2026 -

Arlington Heights Ford responded

Thank you for recommending Arlington Heights Ford for vehicle repairs. We're glad our team could provide the service you needed. Your support means a lot to us.

December 25, 2025

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I set an appointment everything perfect just as I was told.J B was a great help with all of my questions I had. told.J B was a great help with all of my questions I had. More

by ronnuccio

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 25, 2025 -

Arlington Heights Ford responded

We appreciate you sharing your experience with us. Our team at Arlington Heights Ford is glad to assist you. Thank you for choosing us.

December 23, 2025

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John Burzawa was super helpful when i stop by for some questions regarding my multi point inspection. He was helpful and has so much knowledge regarding every details in maintenance questions regarding my multi point inspection. He was helpful and has so much knowledge regarding every details in maintenance More

by sullycicek

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 24, 2025 -

Arlington Heights Ford responded

We appreciate your feedback about our team's assistance with your multi point inspection at Arlington Heights Ford. We're glad the knowledge shared was useful. Thank you for taking the time to share your experience.

December 16, 2025

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John got me scheduled and had the repairs done quickly and efficiently In a timely matter I had a rental it was so easy . and efficiently In a timely matter I had a rental it was so easy . More

by elliottsmom2001

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Recommend Dealer

Yes

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Dec 16, 2025 -

Arlington Heights Ford responded

We're glad our team provided efficient service and made the rental process easy for you. Thank you for choosing Arlington Heights Ford.

November 18, 2025

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Thank you JB for excellent customer service! You listened, were professional and got my car promptly serviced as promised. You also reviewed my past service history and suggested future service You listened, were professional and got my car promptly serviced as promised. You also reviewed my past service history and suggested future service maintenance that was helpful. More

by SB

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Recommend Dealer

Yes

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Nov 19, 2025 -

Arlington Heights Ford responded

We appreciate your feedback about our team at Arlington Heights Ford. It's good to hear the service met your expectations. Thank you for choosing us for your vehicle maintenance.

November 15, 2025

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I only bring my truck here! I have only had great experiences with you, but my service advisor today probably made it my best yet! Thanks! Grant Bode I have only had great experiences with you, but my service advisor today probably made it my best yet! Thanks! Grant Bode More

by grantbode1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne, Maddison Fish, Zach Pobuta, Mikayla Vega, Karl Latag-Ebreo

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Nov 16, 2025 -

Arlington Heights Ford responded

We appreciate your loyalty to Arlington Heights Ford and are glad your service advisor made the experience stand out. Thank you for sharing your feedback.

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