John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa | Page 8

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
93 Reviews
5.0

93 Reviews

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93 Reviews of John Burzawa

October 03, 2024

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Employee Rating

Everybody goes above and beyond to assure your satisfaction and that you have a positive experience whether you are purchasing a vehicle or in for service. More

by Rnnco
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Wojciechowski, Trevor in Service

Oct 04, 2024

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience at Arlington Heights Ford. Our team strives to go above and beyond for our customers, and your feedback reaffirms our commitment. We hope to see you again soon for your next visit! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

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Exceptional Ser from JB the Ser Adv took care of what I asked him to from the recall to the from end shaking all in a great amount of time Great dealership definitely allot better I mean allot from other More

by mI Sandman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Oct 01, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that JB provided exceptional service and addressed your concerns efficiently. At Arlington Heights Ford, we strive to deliver a better experience, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

August 15, 2024

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Employee Rating

John Burzawa was very professional and was able to get my car back to me as promised. More

by mkc driver
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Recommend Dealer
Yes
Aug 16, 2024

Arlington Heights Ford responded

Thank you for the wonderful review! We're thrilled to hear that John provided you with professional service and was able to return your car as promised. Your satisfaction is our top priority at Arlington Heights Ford. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

August 08, 2024

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Employee Rating

I really appreciate the diligence and follow up from service adviser John Burzawa and the technicians who have worked on my 2014 Mustang. They have tried hard to find the source of the car's intermitten More

by JaMal
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Arlington Heights Ford responded

Thank you for your kind words! We truly appreciate your feedback, and we're glad to hear that John and our technicians have provided excellent service for your 2014 Mustang. It's wonderful to know that our communication has met your expectations. Thank you for recommending Arlington Heights Ford, and we look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

July 27, 2024

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John Burzawa did a great job today very professional. Vehicle was ready and cleaned and I am completely satisfied with my service visit today. More

by tguido535
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Recommend Dealer
Yes

July 25, 2024

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JB always takes really good care of me when I’m there and gives me very realistic expectations of how things are going. I couldn’t ask for more. More

by michael
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Recommend Dealer
Yes

July 17, 2024

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JB was very professional, and made my visit very easy, it was a very pleasant experience. More

by denny315
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Recommend Dealer
Yes

July 15, 2024

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JB was excellent in keeping me informed as to status of the repairs to my vehicle. It was a bit involved for authorizations on the ESP. More

by Michael
Recommend Dealer
Yes

July 11, 2024

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Solid dealership that helps the customer in every way. Had no issues with the purchase a few years ago, and I still drive to AH Ford for the service even though it's not in my town. They take good care of More

by joe.bond
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Recommend Dealer
Yes

June 18, 2024

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My service advisor was very friendly and provided detailed information on what I could expect from my oil change appointment. Provided excellent customer care. Thank you JB! More

by linda8584
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Recommend Dealer
Yes

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