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Joel White
Joel White at INFINITI of Lynnwood
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Joel White

Service Advisor

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.9
155 Reviews
4.9

155 Reviews

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155 Reviews of Joel White

April 02, 2025

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Employee Rating

Billed for a service not done. Had to return. Last time they did not secure the wheels properly. Had to return. Billed for $800 for labor only with no explanation. No details. A More

by mario35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 01, 2025

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Employee Rating

Kind, courteous and mindful of the customer’s requests. The communication was fantastic. The interior detail I had done was immaculate and I’m picky. More

by tam_bams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nakagaki, Roger Milan

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March 29, 2025

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Employee Rating

The dealership is fine. Wish there was an Infiniti dealership in Everett to make the commute worth it. More

by HelloSunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 29, 2025

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Knowledgeable,caring, honest, if they don’t know the answer they find it, able to explain things until I understand them, helpful More

by grandma.mrecord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 29, 2025

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Employee Rating

Good quality of service for customer. The team are friendly and coperative. I recommend infiniti for my friends More

by abdulnasir2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sunil Loprinzi, Jason Lonsdale, Mario Rodriguez, Hitoshi Delica, Victor Gutierrez, Javier Martinez, Gurneet Jaswal, Roger Milan, Erica Lin

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March 27, 2025

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efficient, and ensured everything was taken care of seamlessly. I highly recommend this service center for their excellent service and customer care! More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nakagaki, Roger Milan

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Mar 30, 2025

INFINITI of Lynnwood responded

Thank you, Navin, for your 5-star review! We're thrilled to hear that you had an efficient and seamless experience at INFINITI of Lynnwood. Our team works hard to provide excellent service and transparency, and we truly appreciate your recommendation. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 24, 2025

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Employee Rating

Joel is always very professional, friendly and helpful. The service team always takes good care of "Ruby", my Q50. More

by juju942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

INFINITI of Lynnwood responded

We truly appreciate your kind words and your 5-star review! It's wonderful to hear that Joel and our service team continue to provide you and Ruby with top-notch care. We'll be sure to share your feedback with Joel—he'll be thrilled! We look forward to seeing you and Ruby again! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 19, 2025

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Employee Rating

The team provided excellent service, demonstrating professionalism and attention to detail while completing the job efficiently and on time. Their dedication and commitment ensured a smooth and seamle More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nakagaki, Roger Milan

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Mar 22, 2025

INFINITI of Lynnwood responded

Thank you for your 5-star review, Navin! We're delighted to hear that our team provided you with excellent service and a seamless experience. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 11, 2025

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Employee Rating

Fantastic customer service, makes bringing your car in for service a great experience! Coffee and snacks a plus☺️ More

by tdeasy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

INFINITI of Lynnwood responded

Thank you for your wonderful 5-star review! We’re so glad to hear that you had a fantastic experience with our customer service and that you enjoyed the coffee and snacks. We always strive to make every visit as smooth and enjoyable as possible! If you ever need anything, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 09, 2025

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Employee Rating

Everything went the way I expected and even got a car wash with my oil change. More

by adrianwilson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

INFINITI of Lynnwood responded

Hi Adrian! We appreciate you taking the time to leave us a 5-star review! It’s great to hear that your visit went just as expected and that you enjoyed the complimentary car wash with your oil change. We’re always happy to go the extra mile for our customers! If there’s anything else we can do for you, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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