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Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney

Joel Casper | Page 9

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
143 Reviews
4.8

143 Reviews

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143 Reviews of Joel Casper

February 26, 2023

Dealership Rating
Employee Rating

This is a great place to go, very efficient, friendly and welcoming. You won’t be disappointed there! More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2023

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

January 30, 2023

Dealership Rating
Employee Rating

Pat Lobb Toyota of McKinney is always a great experience! The dealership is clean and comfortable and working with Joel is great. I highly recommend More

by jmckane1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2023

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Joel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

January 30, 2023

Dealership Rating
Employee Rating

Pat Lobb had easy scheduling, friendly greeter, nice waiting room with coffee, and great service writer. More

by Carlafabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2023

Pat Lobb Toyota of McKinney responded

Carla, Thank you for your business and this review. We're happy to hear Joel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

December 05, 2022

Dealership Rating
Employee Rating

Fast reliable and easy to work with, all my questions were answered on the spot. Thanks for excellent service. More

by Bassmanjohnson1661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 06, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

November 25, 2022

Dealership Rating
Employee Rating

Dealership Sales Agent Scott Poliseno was really great, he was able to discussed with us the awesome features of the new Sienna LE. Hope to enjoy the whole length of the Vehicle while in my possession. More

by linaref1325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Poliseno

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Nov 26, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your wonderful review! We are thrilled that Scott had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Sienna LE. We thank you for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

November 11, 2022

Dealership Rating
Employee Rating

Great service, Colson, my service advisor was extremely helpful. Friendly, fast and efficient!! I really appreciate them! More

by duffey05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colson Brandt, Kevin Cardenas, Easy Newsome, Raul Palos

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Nov 13, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

October 27, 2022

Dealership Rating
Employee Rating

Great prompt service and knowledgeable staff. I get both my Toyotas serviced at this dealership. More

by joshualeekeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 28, 2022

Pat Lobb Toyota of McKinney responded

Thank you for repeatedly choosing Pat Lobb Toyota of McKinney. We look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

October 25, 2022

Dealership Rating
Employee Rating

I bring my Toyota here for service on a regular basis. I can always count on receiving quality service. I like working with service adviser Joel Casper as he is experienced and will ensure that all work i More

by dwt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 25, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel and our team here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

October 15, 2022

Dealership Rating
Employee Rating

The Service Center team is always very attentive, courteous and professional! Joel, Tyge and the entire crew work in unison to make sure the customer comes first. More

by crglover
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Agrin Neani, Tyge Anderson , Colson Brandt

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Oct 15, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

October 06, 2022

Dealership Rating
Employee Rating

I received excellent service from Joel and he has been very supportive. Good job Toyota of Mckinney. More

by njambima
Recommend Dealer
Yes
Report | Print
Oct 06, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

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