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Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney

Joel Casper | Page 8

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
139 Reviews
4.8

139 Reviews

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139 Reviews of Joel Casper

March 29, 2023

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Employee Rating

I use Pat Lobb for all my service. I was very pleased with the tech, Joel Casper. Our interaction was personable, pleasant, and thorough. Vehicle was ready before estimated time More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2023

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Maggie, and we are thrilled that you found your experience with Joel here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 24, 2023

Dealership Rating
Employee Rating

Friendly, staff, fast and efficient. Great bunch of people! My service writer, Joel he’s really good at his job. More

by Jmcleod0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

March 21, 2023

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Employee Rating

Stephen Boyd helped us get our hybrid highlander which is not an easy task. We’ve enjoyed our relationship and doing business with Pat Lobb of McKinney. It’s always best to deal with people who tell it like More

by Segong
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Jirani , Steven Boyd

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Mar 21, 2023

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we hope you enjoy your new Highlander! Tony Yazbeck General Sales Manager

March 18, 2023

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Employee Rating

Great and excellent customer service . I am impressed with the service, care and respect that all the employees showed me. More

by Alicia Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell, Tyge Anderson , Pam Lennon

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Mar 19, 2023

Pat Lobb Toyota of McKinney responded

Thanks, Alicia, for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 16, 2023

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Employee Rating

In and out in less than an hour. Joel is always friendly and even has my truck parked in our parking lot More

by duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2023

Pat Lobb Toyota of McKinney responded

Thank you, Duane, for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 06, 2023

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Employee Rating

Joel Casper is the best service representative. Always keeps me informed of any pending service that will be due soon. More

by Antonio.Delatorre.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2023

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, Antonio, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

February 26, 2023

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Employee Rating

This is a great place to go, very efficient, friendly and welcoming. You won’t be disappointed there! More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2023

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

January 30, 2023

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Employee Rating

Pat Lobb Toyota of McKinney is always a great experience! The dealership is clean and comfortable and working with Joel is great. I highly recommend More

by jmckane1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 31, 2023

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Joel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

January 30, 2023

Dealership Rating
Employee Rating

Pat Lobb had easy scheduling, friendly greeter, nice waiting room with coffee, and great service writer. More

by Carlafabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 31, 2023

Pat Lobb Toyota of McKinney responded

Carla, Thank you for your business and this review. We're happy to hear Joel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

December 05, 2022

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Employee Rating

Fast reliable and easy to work with, all my questions were answered on the spot. Thanks for excellent service. More

by Bassmanjohnson1661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 06, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

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