Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney

Joel Casper | Page 10

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
143 Reviews
4.8

143 Reviews

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143 Reviews of Joel Casper

October 04, 2022

Dealership Rating
Employee Rating

Very helpful and knowledgeable. Explained everything in ways I understood and offered great options. Highly recommend More

by natsimons9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

October 03, 2022

Dealership Rating
Employee Rating

Joel and the entire team at Pat Lobb Toyota are amazing! They are always fast and efficient and take time to explain everything thoroughly!!! More

by Melahilltx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell

Oct 04, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel and our team here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

October 02, 2022

Dealership Rating
Employee Rating

He do a great job I will want him to take of my car. I don not have to wait More

by ekwm2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

September 30, 2022

Dealership Rating
Employee Rating

I have always been leary of taking my car to a dealership for repairs, but the way that I was treated and the quality of the repair and the price have changed my mind. I highly recommend this dealership! More

by szd.wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

September 23, 2022

Dealership Rating
Employee Rating

Great customer service from cae buying to servicing a vehicle. Professional staff, on time, and efficient. Highly recommended if your looking to buy or service your vehicle. More

by Mellalopez2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

September 11, 2022

Dealership Rating
Employee Rating

Great service quality! Very knowledgeable and highly curtesy’s staff. Always a delight to be there. More

by OMOSEFE Osagie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

September 10, 2022

Dealership Rating
Employee Rating

Service advisor Tammy handled both cars’ service with professionalism, and was extremely courteous. Dealership did a great job on all aspects of service for two cars. I will definitely come back for all More

by MH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell

Sep 11, 2022

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

September 10, 2022

Dealership Rating
Employee Rating

Appreciate honesty and professionalism. Great job both service and parts. Thanks Joel for all your guidance. Will be back for all my service and see Joel. More

by Carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fowler

Sep 11, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joel delivered such a great experience! Arik Florczak Service Director

August 20, 2022

Dealership Rating
Employee Rating

I would like to highly recommend Toyota of McKinney as the best dealership I have ever worked with! Efficient, knowledgeable, and they make sure you understand what’s being repaired on your car. Any compl More

by Julie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colson Brandt

Aug 22, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

August 19, 2022

Dealership Rating
Employee Rating

Always friendly, helpful and prompt. The lobby has comfortable seating and also has tables and charging stations available. I really enjoyed working with Joel Casper. Service was fast an More

by Kimberlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review, Kimberlee. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

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