Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney

Joel Casper | Page 10

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
139 Reviews
4.8

139 Reviews

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139 Reviews of Joel Casper

September 23, 2022

Dealership Rating
Employee Rating

Great customer service from cae buying to servicing a vehicle. Professional staff, on time, and efficient. Highly recommended if your looking to buy or service your vehicle. More

by Mellalopez2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

September 11, 2022

Dealership Rating
Employee Rating

Great service quality! Very knowledgeable and highly curtesy’s staff. Always a delight to be there. More

by OMOSEFE Osagie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

September 10, 2022

Dealership Rating
Employee Rating

Service advisor Tammy handled both cars’ service with professionalism, and was extremely courteous. Dealership did a great job on all aspects of service for two cars. I will definitely come back for all More

by MH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell

Sep 11, 2022

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

September 10, 2022

Dealership Rating
Employee Rating

Appreciate honesty and professionalism. Great job both service and parts. Thanks Joel for all your guidance. Will be back for all my service and see Joel. More

by Carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fowler

Sep 11, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joel delivered such a great experience! Arik Florczak Service Director

August 20, 2022

Dealership Rating
Employee Rating

I would like to highly recommend Toyota of McKinney as the best dealership I have ever worked with! Efficient, knowledgeable, and they make sure you understand what’s being repaired on your car. Any compl More

by Julie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colson Brandt

Aug 22, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

August 19, 2022

Dealership Rating
Employee Rating

Always friendly, helpful and prompt. The lobby has comfortable seating and also has tables and charging stations available. I really enjoyed working with Joel Casper. Service was fast an More

by Kimberlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review, Kimberlee. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

July 27, 2022

Dealership Rating
Employee Rating

Joel Casper is top notch! He knew my schedule was crazy and through text he timed it to make sure my truck was up front and ready to go to get me in and out. Thanks Joel! More

by brandondeere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Brandon. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel and our team here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

July 13, 2022

Dealership Rating
Employee Rating

Easy Newsome was my contact and was amazing. Went above and beyond to find out information on my warranty. I will use him every time I take my car in. More

by pbranum0309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Easy Newsome

Jul 14, 2022

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Easy here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

July 02, 2022

Dealership Rating
Employee Rating

Hasan Amarneh is the best salesman I've ever worked with. Manager Spike is absolutely great. They went above and beyond for me. I'll always be a Pat Lobb customer More

by pstovall
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Amarneh, Thomas "Spike" Lipscomb, Brian Salm

Jul 05, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Hasan, Thomas "Spike" and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Tony Yazbeck General Sales Manager

June 24, 2022

Dealership Rating
Employee Rating

Toyota of McKinney really knows how to take care of customers, it is refreshing to deal with knowledgeable people More

by Davemarshal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Easy Newsome

Jun 27, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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