Joel Casper | Page 13

Love it people very friendly knowledgeable and really treat you like a friend fantastic love the service department Joel Casper is my service rep he’s great treat you like a friend fantastic love the service department Joel Casper is my service rep he’s great More

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Great customer service, easy check in process, comfortable lobby with work space and refreshments, over all great experience! comfortable lobby with work space and refreshments, over all great experience! More

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First experience with this dealerships service dept Formerly with Lexus and Hyundai Excellent in every regard dept Formerly with Lexus and Hyundai Excellent in every regard More

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Pat Lobby Toyota personnel are very Attentive, professional, responsive and very good to work with professional, responsive and very good to work with More

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Always very professional, personable, knowledgeable, and courteous. Awesome job keeping my truck in tip top condition. courteous. Awesome job keeping my truck in tip top condition. More

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The customer service at Pat Lobb Toyota of McKinney was outstanding. We came in to have our vehicle serviced after being so dissatisfied with another Toyota dealerships customer service. outstanding. We came in to have our vehicle serviced after being so dissatisfied with another Toyota dealerships customer service. More

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Prompt service advisor who contacted us by phone with troubleshooting results and estimated cost for repairs. Great communication. Also contacted us when car was ready. Prompt checkout too. Car was ready troubleshooting results and estimated cost for repairs. Great communication. Also contacted us when car was ready. Prompt checkout too. Car was ready when promised. Great dealership! More

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Great customer service, fast, everyone is so nice! Highly recommend for all service needs! Wish I had gotten my car there! recommend for all service needs! Wish I had gotten my car there! More

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Joel was an amazing service advisor helping me with my first generation Tacoma finding the right parts and the appropriate maintenance when it was needed. He has a kind heart and a friendly demeanor that first generation Tacoma finding the right parts and the appropriate maintenance when it was needed. He has a kind heart and a friendly demeanor that is sure to put anyone at ease. He's very knowledgeable and able to answer even the toughest questions More

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Excellent service advisor (Joel Casper) who takes the time to do go through the work needed to be done. Joel is also very communicative in keeping his customer informed of progress. time to do go through the work needed to be done. Joel is also very communicative in keeping his customer informed of progress. More

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