Joe Zappulla

Crazy upselling, overcharging and poor service here. I had bought the 3 year oil change service which seemed like a good thing at the time. Next is when I got a quote from Cara, she told me my oil filte I had bought the 3 year oil change service which seemed like a good thing at the time. Next is when I got a quote from Cara, she told me my oil filter housing was leaking "massively" and that it would be $2,850 to have it replaced. Obviously needing a second opinion since this seemed excessive, New Country MINI then quoted me a much more reasonable $2,332.05 for the exact same job. Then upon full inspection, they told me that the battery's positive terminal had been left loose by Fairfield which had fried the DME Module and that the oil drain plug had shoddily been put back on and was leaking oil.... Having spent some time working in dealerships I know this is a 100% unacceptable way to provide service and will take my business elsewhere going forward. More

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Joe and Jeff made the whole transaction easy and pain free. Initiation, negotiation and delivery were all positive experiences. free. Initiation, negotiation and delivery were all positive experiences. More

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It was a pleasure working with Jeff. He answered all of our questions and inquiries to the best of his ability. He worked with us to get the car that we wanted and I never felt pressured He answered all of our questions and inquiries to the best of his ability. He worked with us to get the car that we wanted and I never felt pressured to settle for something I didn’t like or didn’t want. He made sure that we got the best deal and we want to personally thank Joe Z for also working with us and giving us the best deal possible. Thank you Jeff and Joe!!! We love the car!!! More

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It was fantastic working with Jeff. He is a class act and knew his stuff.. He is a class act and knew his stuff.. More

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This dealer has wonderful service. They are very attentive to their customers, and very responsive to inquiries. I would not hesitate to recommend them to anyone. They are very attentive to their customers, and very responsive to inquiries. I would not hesitate to recommend them to anyone. More

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Jeff LaPorte was an amazing salesman from beginning to the end. He is kind and very professional. It was an absolute pleasure working with him. He is a 10 plus plus!!! the end. He is kind and very professional. It was an absolute pleasure working with him. He is a 10 plus plus!!! More

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Very helpful and responsive. Updated me on the process via email. Made the whole process quick and easy. Updated me on the process via email. Made the whole process quick and easy. More

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Perfect in every way - what they promise is what they deliver - Salesrep Jeff Laporte is outstanding deliver - Salesrep Jeff Laporte is outstanding More

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Great facility, nice people to work with and very helpful in working through the purchase process. in working through the purchase process. More

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Helpful and courteous. Delivered what was promised on time and what was agreed upon. Took his time at delivery to show the features and always kept us informed along the wa Delivered what was promised on time and what was agreed upon. Took his time at delivery to show the features and always kept us informed along the way More

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