Joe Worden
Joe Worden at Ed Martin Nissan

Joe Worden | Page 2

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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4.9
96 Reviews
4.9

96 Reviews

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96 Reviews of Joe Worden

August 21, 2026

Dealership Rating
Employee Rating

I was surprised at how kind and caring each staff person and service clerk were. My wish was their delightful pleasure. Thanks for the coating for protecting my investment!! I love my new Murano 😃 Warmly, More

by pfarese
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2026

Ed Martin Nissan responded

Paul, thank you for the wonderful review! We’re thrilled our team made you feel so well cared for, and we truly appreciate your business. Enjoy your new Murano and its added protection!

Aug 25, 2026

pfarese responded

Great service, great people, God bless you all. Paul

August 21, 2026

Dealership Rating
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I liked the location and how easy it was to get out of. Friendly service. More

by shae.d0804
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Recommend Dealer
Yes
Aug 21, 2026

Ed Martin Nissan responded

Thank you for the great review! We’re glad you enjoyed our convenient location and friendly service, and we truly appreciate your business!

August 19, 2026

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They take care of you when you bring your car in and for the most part keep keep your car running More

by tenemcdonald
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Recommend Dealer
Yes
Aug 19, 2026

Ed Martin Nissan responded

Thank you for the review! We’re glad our team takes good care of you and your vehicle, and we truly appreciate your continued business!

August 16, 2026

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Jillian Cline prioritizes her service staff's well-being over addressing customer concerns. She tends to provide explanations instead of resolving issues or considering the broader context. Cline believes t More

by Terriona.cooper
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Jeff Mcneeley

Aug 21, 2026

Ed Martin Nissan responded

Our General Manager has been trying to reach out to you, please return his call. Thank you.

August 12, 2026

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GOOD PEOPLE AND GREAT SERVICE WILL GO BACK FOR MY SERVICE NEEDS. GREAT SNACKS AND DRINKS More

by CHEVYCADSERVICE
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Recommend Dealer
Yes
Aug 12, 2026

Ed Martin Nissan responded

Thank you for the great review! We’re glad you enjoyed the service, our team, and the snacks and drinks, and we look forward to seeing you again!

August 11, 2026

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Ed Martin Nissan service center is excellent! The staff is professional, knowledgeable and timely. I am treated with courteousy and I feel valued as a customer of the dealership. More

by rtxr2331
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Recommend Dealer
Yes
Aug 11, 2026

Ed Martin Nissan responded

Thank you for the wonderful feedback! We’re so glad our Ed Martin Nissan service team continues to provide the professional, knowledgeable and timely care you deserve. Most importantly, we love hearing that you feel valued every time you visit. We truly appreciate your trust and look forward to serving you again!

August 11, 2026

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Quick and easy. Very nice staff. I appreciated the complementary car wash at the end as well. More

by kayleebedwell1213
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2026

Ed Martin Nissan responded

Thank you for the great feedback! We’re happy to hear your visit was quick and easy and that our team took great care of you. We’re glad you enjoyed the complimentary car wash, too. We appreciate you choosing Ed Martin and look forward to seeing you again!

August 07, 2026

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I went for oil change on 8/1/26 as they use to have oil express service without appointment. I was first person to arrive was told since I didn’t have an appointment they would have to work me in and it wo More

by CHRMUN
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2026

Ed Martin Nissan responded

Thank you for your detailed feedback and for your continued loyalty over the years. We sincerely apologize for the extended wait and communication delays during your recent service visit, especially after you scheduled an appointment. While we're glad our service advisor was polite and apologetic, we understand this experience did not meet the level of service you've come to expect from us. We truly appreciate your patience and your history with our dealership, and we hope to provide you with a much smoother experience on your next visit.

August 06, 2026

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Fantastic service from Jill -- always so cheerful and courteous, plus thoroughly detailed in keeping me abreast of future automobile concerns! More

by rustydan6969
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Recommend Dealer
Yes
Aug 06, 2026

Ed Martin Nissan responded

Thank you for your wonderful review and for your business, Dan! We're so glad Jill provided the cheerful, courteous service you deserve. It's great to hear she kept you informed about your vehicle's future maintenance needs and made your visit a positive one. We truly appreciate your kind words and thank you for choosing Ed Martin!

August 02, 2026

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Most honest and ethical dearship in Indiana. I have bought 5 cars from them over 15 years. They are consider family to my family! Professional and go above and beyond for all of their customers. More

by Liz F
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Recommend Dealer
Yes
Aug 03, 2026

Ed Martin Nissan responded

Thank you for your wonderful review and for your incredible loyalty, Liz! We're truly honored to have earned your trust over the past 15 years and five vehicle purchases. Hearing that you consider us family means more than words can express. We sincerely appreciate your kind words and look forward to continuing to provide the honest, professional service you've come to expect. Thank you for choosing Ed Martin!

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