I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!
Read moreDealership Experience
17 yrs
Industry Experience
17 yrs
98 Reviews
Write a Review98 Reviews of Jillian Cline
September 20, 2026
I was very upset at the many problems I was having with my truck Jeff was very patient and listen to me when I was actually expecting him to be upset because of my rant amazing job my truck Jeff was very patient and listen to me when I was actually expecting him to be upset because of my rant amazing job More
Other Employees Tagged: Jeff Mcneeley
September 17, 2026
As always, I had a very good experience at the Ed Martin Nissan Service. I am a customer for over 20 years and was never disappointed with the care I received for my Nissan vehicles. Nissan Service. I am a customer for over 20 years and was never disappointed with the care I received for my Nissan vehicles. More
Other Employees Tagged: Jeff Mcneeley
September 12, 2026
Very poor communication. Was told my car would be inspected and they’d have It done the next day. Didn’t have it done the next day and never retuned any phone calls asking fo Was told my car would be inspected and they’d have It done the next day. Didn’t have it done the next day and never retuned any phone calls asking for updates. I finally went up to the dealership after 24 hours and the car handnt been touched. The service desk was very unfriendly as well More
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
September 11, 2026
I HAVE BEEN A CUSTOMER FOR MANY YEARS. JILL IS A TERRIFIC SERVICE MGR. MY VISIT REQUIRED A REPAIR AND I WAS TOLD BY JEFF THAT I WOULD HAVE TO BRING MY CAR BACK TO HAVE THE REPAIR DONE, TH JILL IS A TERRIFIC SERVICE MGR. MY VISIT REQUIRED A REPAIR AND I WAS TOLD BY JEFF THAT I WOULD HAVE TO BRING MY CAR BACK TO HAVE THE REPAIR DONE, THAT NO ONE COULD DO THE REPAIR FOR ME THAT DAY. WHEN DISCUSSING IT WITH JILL SHE SAID NO THEY COULD DO IT...SO SHE ARRANGED IT AND PROVIDED ME CONVENIENCE SINCE I AM GETTING READY TO TRAVEL IT WOULD HAVE BEEN DIFFICULT TO COME BACK INTO DO THE REPAIR. THANK YOU JILL!!! More
September 08, 2026
Ed Martin Nissan is my go to Nissan dealer for service. They always get the job done. Highly recommend!!! They always get the job done. Highly recommend!!! More
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
September 06, 2026
I have always been very comfortable about taking my vehicles to this dealership. I have now owned 3 Nissan's and have been very happy with them. I have always been treated with respect the dealership p vehicles to this dealership. I have now owned 3 Nissan's and have been very happy with them. I have always been treated with respect the dealership personal have always been able to get the requests taken care of quickly and efficiently. More
September 04, 2026
Both Jordan and Jillian in Service have been helpful, considerate and professional during the buyback of my Leaf and purchase of my Kicks. considerate and professional during the buyback of my Leaf and purchase of my Kicks. More
Other Employees Tagged: Jordan Estrada, Jeff Mcneeley
September 02, 2026
The car buying process is always smooth and everyone is so personable. This is our fourth car from this location and we will come back! so personable. This is our fourth car from this location and we will come back! More
Other Employees Tagged: Jordan Estrada, Mark Clouse, Ken Copley, Russ Eller, Jason Upham, Mike Demetriades, Karisa Randhawa, Carson Wireman, Mike Mason
August 30, 2026
Easy to schedule service. Everyone there is helpful and friendly. All service work was done correctly. Everyone there is helpful and friendly. All service work was done correctly. More
Other Employees Tagged: Joe Worden
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