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Jillian Cline
Jillian Cline at Ed Martin Nissan

Jillian Cline | Page 2

Service Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

Contact Me
5.0
32 Reviews

I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

5.0

32 Reviews

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32 Reviews of Jillian Cline

May 07, 2026

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Employee Rating

Advisors and Techs are amazing! Always friendly and professional. Won’t have my vehicle serviced anywhere else. More

by BigBBowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Demetriades, Crystal Dunkerson

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May 08, 2026

Ed Martin Nissan responded

Thank you for your kind words and continued trust in our team! We are so glad to hear our advisors and technicians continue to provide friendly and professional service. Your loyalty means a lot to us, and we truly appreciate the opportunity to take care of your vehicle. We look forward to seeing you again for your future service needs!

May 06, 2026

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Employee Rating

In time and Fast service. Staff was friendly and knowledgeable. Waiting area clean and comfortable. More

by geoandvic82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2026

Ed Martin Nissan responded

Thank you for your review! We are glad to hear you experienced fast service, a friendly and knowledgeable staff, and a clean, comfortable waiting area. We truly appreciate your business and look forward to seeing you again!

May 06, 2026

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Thanks. Appreciate all of you. More words more words more words more words more eotds More

by VICKI.CARTER2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2026

Ed Martin Nissan responded

Thank you so much for your kind words and support! We truly appreciate the opportunity to assist you and are grateful for your trust in our team. It means a lot to know you had a positive experience with us. We look forward to helping you again in the future!

May 01, 2026

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The people there are always available to help. Service is great you cant ask for better. More

by DEC9423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jason Upham

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May 01, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We are glad you have such a positive experience and that our team is always there to help. We truly appreciate your support and look forward to seeing you again.

May 01, 2026

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Employee Rating

Excellent service with a smile and attention to detail. I will come back again definitely. More

by YOUNGJD28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jeff Mcneeley, Crystal Dunkerson

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May 01, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We are glad you had such a positive experience and appreciated the attention to detail. We truly appreciate your support and look forward to seeing you again.

April 30, 2026

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Employee Rating

My Truck is Very! Valuable to Me, it's important that I keep it in Very good condition, For a Nice economic Price, Blessings to you and your Business, in That Mighty A More

by moore61503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Clouse, Joe Worden, Mike Demetriades, Mike Mason, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson

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Apr 30, 2026

Ed Martin Nissan responded

Thank you for your kind words and for trusting us with your vehicle. We are glad we could help you keep your truck in great condition at a value that works for you. We truly appreciate your support and wish you all the best.

April 30, 2026

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Employee Rating

Recently purchased a new vehicle at this dealership and they worked with me until I got what I needed, both in a vehicle and in cost value. Ken in sales was easy to work with and Jason from the management More

by tjnestle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Copley, Jason Upham, Crystal Dunkerson

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Apr 30, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We are glad you had such a positive experience and that everything came together to meet your needs. We truly appreciate your recommendation and hope you enjoy your new vehicle.

April 27, 2026

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Employee Rating

Jill arranged for the repair to be done on my car. The dent guy did a great job! Thanks Jill! More

by klpetry80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jeff Mcneeley, Crystal Dunkerson

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Apr 27, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We truly appreciate your support and look forward to seeing you again.

April 26, 2026

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Employee Rating

Excellent customer service. Very helpful with answering questions and concerns. Excellent at addressing what maintenance your vehicle should need and reviewing work performed. More

by JJSPARTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson

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Apr 26, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We truly appreciate your support and look forward to seeing you again.

April 24, 2026

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Employee Rating

Service department is wonderful. Go there for all my car needs for last 12 years. More

by dchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden , Michael Snow

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Apr 24, 2026

Ed Martin Nissan responded

Thank you for your continued business and for the great review. We are glad you have had such a wonderful experience with our service department over the years. We truly appreciate your loyalty and look forward to taking care of you for many more to come.

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