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Jillian Cline
98 Reviews
I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!
Read moreDealership Experience
17 yrs
Industry Experience
17 yrs
98 Reviews
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98 Reviews of Jillian Cline
August 29, 2026
I have bought 5 cars from them and they have serviced all of them! Integrity, honesty and I know I will be taken care of 100 percent! They are family to us of them! Integrity, honesty and I know I will be taken care of 100 percent! They are family to us More
by Liz F
Verified CustomerOther Employees Tagged: Mark Clouse, Joe Worden, Jason Upham, Mike Demetriades, Mike Mason, Jamie Chapman, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
August 28, 2026
Fantastic five star experience with great customer service, honest pricing, and an extremely fast process. service, honest pricing, and an extremely fast process. More
by VLIPSCOMB01
Other Employees Tagged: Mark Clouse, Joe Worden
August 24, 2026
The Service shop did a fabulous job. The body shop did a great job with one exception on the warranty work that was done on the roof. There’s a hole in the paint that bubbled and popped The body shop did a great job with one exception on the warranty work that was done on the roof. There’s a hole in the paint that bubbled and popped and I contacted the body shop manager on Friday afternoon. I have yet to hear from him. More
by P108BEAVER
Other Employees Tagged: Mark Clouse, Joe Worden, Jamie Chapman, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
August 23, 2026
Excellent job the vehicle looks awesome. Shine so well I’m beautiful. Excellent excellent thank you so much. Shine so well I’m beautiful. Excellent excellent thank you so much. More
by jamesspeziale
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
August 21, 2026
I was surprised at how kind and caring each staff person and service clerk were. My wish was their delightful pleasure. Thanks for the coating for protecting my investment!! I love my new Murano 😃 Warmly, and service clerk were. My wish was their delightful pleasure. Thanks for the coating for protecting my investment!! I love my new Murano 😃 Warmly, Paul F. More
by pfarese
Other Employees Tagged: Joe Worden, Ken Copley, Jason Upham, Mike Demetriades, Mike Mason, Jamie Chapman, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
August 21, 2026
I liked the location and how easy it was to get out of. Friendly service. Friendly service. More
by shae.d0804
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
August 19, 2026
They take care of you when you bring your car in and for the most part keep keep your car running the most part keep keep your car running More
by tenemcdonald
Other Employees Tagged: Mark Clouse, Joe Worden, Ken Copley, Mike Demetriades, Jamie Chapman, Jeff Mcneeley
August 16, 2026
While this was a new truck and was undrivable a month after purchase, Ed Martin Nissan worked with me and got me back in my truck in spite of the parts backorder. These were porr circumstances but they m after purchase, Ed Martin Nissan worked with me and got me back in my truck in spite of the parts backorder. These were porr circumstances but they made the best of them. More
by dawsonbickel
Other Employees Tagged: Crystal Dunkerson
August 16, 2026
Jillian Cline prioritizes her service staff's well-being over addressing customer concerns. She tends to provide explanations instead of resolving issues or considering the broader context. Cline believes t over addressing customer concerns. She tends to provide explanations instead of resolving issues or considering the broader context. Cline believes that because the team is short-staffed, the current level of customer service is acceptable. More
by Terriona.cooper
Other Employees Tagged: Joe Worden, Jeff Mcneeley
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