Jeff Mcneeley
Jeff Mcneeley at Ed Martin Nissan

Jeff Mcneeley

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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4.8
79 Reviews

Dealership Experience

3 yrs, 10 mos

4.8

79 Reviews

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80 Reviews of Jeff Mcneeley

October 12, 2026

Dealership Rating
Employee Rating

I’ve bought several cars from Ed Martin Nissan. I have always been treated well from the sales to service department. More

by Hkibby56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden

October 08, 2026

Dealership Rating
Employee Rating

I was able to get my vehicle serviced in a timely manner. The staff was very professional and helpful, Thanks More

by stphnbndr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Ed Martin Nissan responded

Thank you for the great review! We appreciate your kind words about our team's professionalism, helpfulness, and timely service, and we truly appreciate your business!

September 28, 2026

Dealership Rating
Employee Rating

They are friendly and easy to work with. They are very responsive and communication was good. More

by ar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden

Sep 28, 2026

Ed Martin Nissan responded

Thank you for the great review! We appreciate your kind words about our friendly team, responsive service, and clear communication. Thank you for your business!

September 24, 2026

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The experience pleasant. I was treated excellent and received excellent service. I was helped from start to finish. More

by tiamcdonald
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Recommend Dealer
Yes
Sep 24, 2026

Ed Martin Nissan responded

Tia, thank you for the wonderful review! We’re so glad you felt well taken care of from start to finish and received excellent service throughout your experience. We truly appreciate your business!

September 23, 2026

Dealership Rating
Employee Rating

Usually quick service. Representatives are appropriate. Waiting area is comfortable. Most services are fairly priced. Please stop charging over $100 for the cabin filter. T More

by rshi54321
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Ed Martin Nissan responded

Thank you for your thoughtful feedback! We’re glad you’ve enjoyed our quick service, professional team, and comfortable waiting area, and we appreciate your comments regarding cabin filter pricing. We truly value your business and will share your feedback with our service management team.

Sep 23, 2026

Ed Martin Nissan responded

Adalia, thank you for the wonderful review! We’re so glad Mason was patient and took the time to help you find the perfect fit. We truly appreciate your business and your recommendation!

September 21, 2026

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The service was fast. I was out in about an hour for an oil change and rotation. Thankful the availability of drinks. More

by akbostic
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2026

Ed Martin Nissan responded

Thank you for the great review! We’re glad we could get your oil change and tire rotation completed quickly and that you enjoyed the refreshments while you waited. We truly appreciate your business!

September 20, 2026

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Employee Rating

I was very upset at the many problems I was having with my truck Jeff was very patient and listen to me when I was actually expecting him to be upset because of my rant amazing job More

by mrjamiejohnson
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline

Sep 20, 2026

Ed Martin Nissan responded

Jamie, thank you for sharing your experience with us. We know how frustrating it can be when you’re dealing with ongoing problems with your truck, and we’re so glad Jeff took the time to listen, understand your concerns, and make you feel heard. We truly appreciate your patience and your business!

September 17, 2026

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Employee Rating

As always, I had a very good experience at the Ed Martin Nissan Service. I am a customer for over 20 years and was never disappointed with the care I received for my Nissan vehicles. More

by radmila1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline

Sep 18, 2026

Ed Martin Nissan responded

Thank you for your incredible loyalty over the past 20 years! We’re honored to have earned your trust and are so glad the Ed Martin Nissan Service team continues to provide the care you and your Nissan vehicles deserve. We truly appreciate your continued business!

September 12, 2026

Dealership Rating
Employee Rating

Airways a great experience with my Nissan service or tire service.... thank you thank you More

by MARIA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2026

Ed Martin Nissan responded

Maria, thank you for your continued trust in our Nissan service team! We’re glad you consistently have a great experience with both your vehicle and tire service. We truly appreciate your business!

September 12, 2026

Dealership Rating
Employee Rating

Very poor communication. Was told my car would be inspected and they’d have It done the next day. Didn’t have it done the next day and never retuned any phone calls asking fo More

by THESNOWDENS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2026

Ed Martin Nissan responded

Our Service Manager, Jillian, reached out to you this morning and left a voicemail in an effort to connect with you directly. She would appreciate the opportunity to speak with you and discuss your concerns.

Sep 14, 2026

Ed Martin Nissan responded

Thank you for returning our call. Our Service Manager, Jillian Cline, reached out to you and explained that this is not our normal experience. We treat everyone like family and respect your time. We had quite a few appointments ahead of you and needed to take care of those customers first, as we always prioritize scheduled appointments. Unfortunately, you did not have an appointment, but we were trying to get you in as soon as we could. If you choose to give us another opportunity, we will show you how much we appreciate your business and your time.

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