Joe Valente | Page 26

Great! Love Joe! Joe gives great customer service I appreciate his friendliness and helpfulness. Great Love Joe! Joe gives great customer service I appreciate his friendliness and helpfulness. Great More

by katymshanahan Verified Customer Verified Customer

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Scheduled service, trailer it in, 2016 civic turbo, already knew what the problem was, needed head gasket replacement diagnosed previously by HK. $3800. Crappy design motor Get an update, turbo is dis already knew what the problem was, needed head gasket replacement diagnosed previously by HK. $3800. Crappy design motor Get an update, turbo is disintegrated, need a new one 3200 additional, agreed to pay the $7,000 hesitantly. The technician digs deeper into the motor, supposedly finds shavings in the oil, was told not feasible to rebuild, need a new engine $15,000 used $17,000 new. Car's not worth it, told the service advisor to pack up ALL my parts and put them in the trunk, get it off the lift because I know they're busy. He agreed right thing to do. Came in the next day to buy a new car, (service advisor's day off paperwork wouldn't be ready till the next day per email ). Talk to a salesman which showed me my car on the rack still. Engine parts strewn across the floor, decided right then and there I wasn't buying a car from them. Showed up the next day paid the $1,700 to get my car. Go to my car wait for the tow truck, look for my parts in my car, no parts, went back inside and demanded my parts for my car, it came here as a full car it's leaving as a full car. Service advisor scampered around trying to find my parts which were laying on the floor still. Ask for my ignition coils, service technician must have them locked in his toolbox per service advisor, along with the crank pulley? serpentine belt tensioner? Carporter not the service tech he went and hid from me, had to box them all up for me of what we could find, most definitely still missing parts. Granted maybe the motor is toast, but to throw your car out the back door with no care, per my Instructions. I'm glad I didn't buy a new car from there, only if I could of saved the other seven people that I sent there that bought new cars from a seedy dealership. Still pissed More

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Great. Done The service was excellent. I'm done with survey now. Done with the survey. Done The service was excellent. I'm done with survey now. Done with the survey. More

by sprim Verified Customer Verified Customer

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Joe V is a great employee and an asset to the dealership! Very helpful and knowledgeable Very helpful and knowledgeable More

by Sandyc08 Verified Customer Verified Customer

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Joe Valente makes your dealership great. He is personable, knowledgeable and professional. He is the major reason i buy my cars from your dealership. He is Awesome!!!👍 He is personable, knowledgeable and professional. He is the major reason i buy my cars from your dealership. He is Awesome!!!👍 More

by JACK O Verified Customer Verified Customer

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Help me out with the recall and described what was done. Did a good job thanks. Did a good job thanks. More

by sippyale Verified Customer Verified Customer

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We were treated very courteously and our vehicle was serviced and returned to us within a reasonable time. So far we have been very satisfied with this dealer. serviced and returned to us within a reasonable time. So far we have been very satisfied with this dealer. More

by dunnahill Verified Customer Verified Customer

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So bad for service Hey, I went to the dealership this week about an issue with my 2025 CRV. As soon as I go above 60/65 mph, there’s an air sound that starts on passenger side, like it’s starts blowing i week about an issue with my 2025 CRV. As soon as I go above 60/65 mph, there’s an air sound that starts on passenger side, like it’s starts blowing in inside the car. I went to check up on that at the dealership, the person that was doing service on my vehicle said it can’t be fixed and was being rude about it. His name was JOE if I’m not wrong. I want to know what’s the issue is or can it be fixed or not. It’s a new car, it shouldn’t be having issues. More

by sanmaung1097 Verified Customer Verified Customer

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Spectacular service Joe is knowledgeable and worked with me. He literally thought me how some of the things work so I don't neglect the service the next time me. He literally thought me how some of the things work so I don't neglect the service the next time More

by aissetu Verified Customer Verified Customer

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The service department is great! The salesman’s are always friendly when they’re also The salesman’s are always friendly when they’re also More

by dsecler760 Verified Customer Verified Customer

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